TAXES - PULLING MY HAIR OUT

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12 years 3 months ago #59533

This cart has got the Hardest Tax Setup I have ever seen. All I want is Arizona Tax to show up when a customer fills out the Billing info and states they live in Arizona. Most shopping carts have a tax this zone xx% and that zone would be my state, other wise dont show tax or caculate tax...

Help Nic. All I want is 7.7% Tax for AZ and the rest of the world does not get charged tax. I think I have deleted my general tax category and dont know or even understand how to put that back in. What do I do. And I dont want the Shipping Taxed.

Dave

Last edit: 12 years 3 months ago by davemalton.

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12 years 3 months ago #59576

It's really easy to setup.
Go in System -> Taxes, and click on "Manage rates", and then "New".
Here you can set the Tax namekey, for example: "Normal rate", "Reduced rate", and the rate, like 7.7%
Then, go back in System->Taxes and create a tax rule with the Arizona as zone, the default tax category and that tax rate and make it published.

That's it.

Now if you deleted the default tax category, it's gonna be a bit more complex. You will need to recreate the tax category via the "manage tax categories" button of the System->Taxes view. Then, create your tax rule as above and for each product, you will have to assign to it the tax category that you created by editing the product and setting the option "tax category".

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12 years 3 months ago #59592

Nicolas your directions do not make scense to me. I have deleted the Default Tax category on accident or by mistake. We only have one single tax rate for everything we sell in the store 7.7%

Do you have a phone number or skype so you can walk me threw this by phone?

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12 years 3 months ago #59649

I checked your website.
There are two things missing:
1. In your tax rule, you didn't select any tax category. I've done it for you.
2. In your products you didn't select any tax category. I've done it for that one:
childrenstoystoystoys.com/administrator/...sk=edit&product_id=1
So the tax calculations are working for it. You just need to do it for the other products.

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