Checkout workflow and Delivery methods

Hi,

The confirm view is just logical, so if you put it alone in a step, you won't see nothing. We didn't really try a workflow without the payment view and it might cause unexpected behavior. However, there is a payment method for Collect on Delivery, so if you use it, it will work properly. Based on what you're telling us, I would advice you to use this workflow:
login,address_shipping_payment_confirm_coupon_cart_status,end

Normally, if you don't have any shipping methods selection and that you don't see an error message but that you correctly added and published them, there are two possibilities:
1/ error messages are not displayable in your template. You can check on this and maybe fix it easily : www.hikashop.com/support/documentation/61.html#messages
2/ you don't have the manual shipping plugin published. Please go to your joomla plugin manager and verify that the plugin is published.

Finally, I remember we fixed some issues in early versions of HikaShop with shipping methods, so if you do not use the latest version (1.2.1 as of now), you should update to it and try again.

The manual plugin is a joomla plugin not a joomla module. So you should find it in the joomla menu Extensions->plugin manager

Ok, so there is a problem somewhere. Do you have the latest version ? Did you check your template for the message display issue ?
If yes, could you send me an access to your website so that I can check on that ? You can send the information to This email address is being protected from spambots. You need JavaScript enabled to view it.
Also, if there is indeed an issue and we can't reproduce the problem on our test websites, I might need an FTP access to the website.

Hi,

So I looked at your setup. The fact that you don't see the shipping methods is because of two problems.
1/ You added spaces in the weight units configuration option. However, the main unit is kg (the first one) and your products weight is in lb. So the system always tries to convert the weight to kg before checking the weight. We have a table of all the units to know how to convert them. Since the unit of your products is " lb" instead of "lb", the system doesn't find the unit in the conversion table and the weight becomes 0. 0 means no shipping needed. We didn't think someone would add spaces in there (the goal was to be able to change the order of the units or remove unnecessary units)... We will add some code to handle that. In the mean time, I've revert the modification to remove spaces.
2/ The weight of your variants are not set.
Normally, the weight of the product should be automatically used if the variant weight is not set but there seems to be a bug with float comparison in the function checking that.
The bug can easily circumvented by setting a weight in the variant. Ive done that for the "Beef Tenderloin (loin)" variant on your website.

After those two modifications, I'm able to select shipping methods when ordering this "Beef Tenderloin (loin)" product from your store. On our end, we will change a bit our code to handle properly those cases.

The payment method needed to be saved once before being displayed.

Well, you were really unlucky on those two as the second point really is a bug and the first one is half/half

I prefer to fix them over adding some documentation explaining how to circumvent them. Next users won't have the problem, so no need for a documentation on that.

We already have a lot of pages of documentation and the goal is not to increase documentation but to improve hikashop so that you don't need the documentation

Mmm, I see what you mean. You're right, after entering the registration information, the user shouldn't have to click next to validate the address in order to display shipping methods.
We will change that behavior.

You can do so yourself by changing the code

$addressClass = hikashop::get('class.address');
		$addressClass->save($addressData);

$addressClass = hikashop::get('class.address');
		$address_id = $addressClass->save($addressData);
		
		$app->setUserState( HIKASHOP_COMPONENT.'.shipping_address',$address_id );
		$app->setUserState( HIKASHOP_COMPONENT.'.billing_address',$address_id );

Sure. You can create a menu linking to the address management interface via the joomla menu management.
Note that the addresses added to an order are a copy of the user addresses. So if a user modify an address, it won't modify the address in the order. That is because an order is a contract set between you and the user at a certain point in time. If you change a product price after an order is made, the price in the order does not change. Well, it's the same for addresses
This address management is there so that when a user come back to the store, he will already have its addresses entered and will be able to finish an order faster.
The only way to change something in an order is for you to edit it via the back end interface. Modifications will be logged automatically so that you can keep trace of what happened to the order after its creation.

Display of custom address field needs to be changed in the address template view. You need to go to Display->Views and search for address_template and edit that view.
I just went to your website and did it for you.

Once you select the shipping method, the page needs to be displayed again to include shipping fees in the order total before finalizing the order.
The status view is just there to display which payment and shipping method you choose.