Option listed a separate item in Cart!

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12 years 3 months ago #60854

Hello

I have set up a product with some characteristics, which is fine as I want the price and photo to update as per client selections.

However, I wanted to add a Product Option (like RAM + £25 for example) as a global option to the main product, and avoid the huge
amount of work adding multiple characteristics and prices again.

The issue now is when a buyers adds a product to the cart, it lists the Option as a Separate item, not attached to that product (so RAMis separate to the main product).

This is going to confuse the order and payments if a client buys 2 main products, and has an option selected on each. The factory
won't know which product has which option attached to it.

Is there a fix for this?

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  • MODERATOR
12 years 3 months ago #60929

Hi,

That's not a bug so it's not a fix.
Just turn on the option "group options with product" in the Checkout tab of the configuration.

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