Copy button not visible on Products page

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12 years 3 months ago #60915

Hi
I think I caused this problem when upgrading from Starter to Essential. My actions show that a little knowledge is a dangerous thing...!

I installed Essential without de-installing Starter as advised. I then re-imported my VM data but was told that an import had previously been completed (done when I installed Essential). In order to repeat the full VM import process, I deinstalled Hikashop and dropped all _Hikashop_ tables in the MySQL database. I then re-installed Hikashop Essential. Realising I had a lot of work to do to recover the Hikashop configuration, I used Akeeba Restore to rollback to a previous Restore point. I then tried to re-install Essential. This partly failed and I was unable to upload product photos. A Joomla debug error reported that a file could not be written to. It also prevented further re-installation of the Hikashop extension via Joomla Install/Uninstall. I repeated the Akeeba rollback to an earlier restore point (Hikashop starter)and all worked OK. I then re-installed Hikashop Essential successfully.

I now have a functioning installation apart from the Product 'copy' button not appearing. I would appreciate any suggestions as to how best resolve this.

Thanks

Bob

Last edit: 12 years 3 months ago by rbradbury.

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12 years 3 months ago #60927

Hi,

It probably means that you don't have the Essential edition files.
Try to rename the components/com_hikashop and administrator/components/com_hikashop folders and reinstall the Essential edition.
That should hopefully help.

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12 years 3 months ago #61126

Thanks for the quick reply.
I have done as you suggested but the problem still remains. Do you have any other suggestions?

Bob

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12 years 2 months ago #61223

Oh, I went too fast to answer you.
I checked but that copy button is only available in the Business edition.
So it's normal that you don't have it.
How come you had it before if you didn't had the Business edition ?

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