Shipping Problem

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12 years 2 months ago #62825

I configurated a manual shipping, inside it i created 4 categories, 1 minimun weight 1,5 max weight 9,99 and so on, last one is 20 kg to infinite. I also put the weight in each product to be 1,5 kg. The problem is that only takes the first one in shipping method.

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12 years 2 months ago #62843

Hello,

Can you please show me screenshots of your shipping methods configuration ?

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12 years 2 months ago #62872

here you are

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12 years 2 months ago #63023

Can you check that the main weight unit (the first one of the list) in your configuration is kg and that you use kg for your products weights.
Can you also try to unpublish the first shipping method and tell us the error you have on the checkout at that point ?

The following user(s) said Thank You: Mohamed Thelji

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12 years 2 months ago #63163

if i unpublish the first one it takes as default the second one, the other problem i see is taht if i change quantity in order i the checkout, no shipping price displays and it dissapers so it is not charged it doesnt update and doesnt select the right one. It doesn´t work anyway

Last edit: 12 years 2 months ago by condorazul.

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12 years 2 months ago #63382

Mmm.
Can you check that the auto select default methods option of the configuration of HikaShop is turned on ?

From what you're saying it sounds that you turn off that option.

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12 years 2 months ago #63388

it is turned on. And as i tell you the other problem i have is that if in the checkout you change the quantity and refresh shipping price dissapears and it is not added to final price

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12 years 2 months ago #63390

I activate and re-adtivate it and it seems it works but i continue having the problem with the refresh option in checkout if you change quantity shipping is not showing and it is not paid

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12 years 2 months ago #63544

Can you give a link to that shop so that we can see that ?

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12 years 2 months ago #63568

Of course www.evinar.es

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12 years 2 months ago #63877

That's because you don't have the "shipping" view in the "checkout workflow" option of the configuration.
Please add it there and it will work.
If you don't want the shipping selection to be displayed, you can just hide it with CSS, but it has to be there if you want the shipping price to be in the cart.

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