Hi, I've done a few sites with hikashop in the past but I'm having an issue with the Australia post shipping module not working on this particular one...I've read through similar issues like this on the forum but unfortunately the solutions to these did not help....
The error I'm getting is "The cart items combined weight is too big for all the possible shipping methods". When I tried to put a restriction on just Australia for the shipping module the error did not show but it still would not go to checkout (next button just does nothing).
So far I've confirmed the following (or at least to my knowledge):
- Zones are set up correctly
- Product weights and volumes are within aus post perimeters
- Module is activated
The site in question is gourmetgarliccompany.com.au