Aust Post Shipping Module not working

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12 years 1 month ago #66837

Hi, I've done a few sites with hikashop in the past but I'm having an issue with the Australia post shipping module not working on this particular one...I've read through similar issues like this on the forum but unfortunately the solutions to these did not help....

The error I'm getting is "The cart items combined weight is too big for all the possible shipping methods". When I tried to put a restriction on just Australia for the shipping module the error did not show but it still would not go to checkout (next button just does nothing).

So far I've confirmed the following (or at least to my knowledge):

  • Zones are set up correctly
  • Product weights and volumes are within aus post perimeters
  • Module is activated

The site in question is gourmetgarliccompany.com.au

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12 years 1 month ago #66924

Hi,

Can you test it with the last version of the australia post plugin and tell me if it works ?

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The following user(s) said Thank You: tonmartinz

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12 years 1 month ago #67031

Thanks for the Reply Mohamed, I actually updated the entire hikashop install while I was at it and that solved the issue.

It inadvertently created another issue of the add to cart button disappearing.

FYI for others: this was solved by going to to: Configuration > Display > and turning on "Display 'Add to cart' button" in the Default parameters for products section.

Thanks again.

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