Selling tickets at two different rates

Forgive me if there is an obvious answer to this, but I am struggling to find it.

I am using Hikashop as the front end to our concert ticketing system. For each concert, we sell tickets both at the full rate and at a concessionary rate. How am I able to accommodate this?

I thought initially it was just a case of having variants and having an Adult and a Concession option, and this works fine when I am not bothered how many tickets I sell. However, I now have a venue with a very limited number of seats and thus stock control is now important. When I sell a ticket it needs to reduce the overall number of tickets for sale regardless of whether it was an Adult or a Concession. At the moment, I can set a number of items available in the overall product (which counts down correctly), but I also have to specify the number of tickets available for both options and these do not keep in step. Thus, if I have one ticket left and buy it as an Adult, it still thinks I have a Concession ticket to sell.

Is there any way to achieve what I am aiming for?

Any suggestions would be gratefully received!

Best wishes
Jonathan

Hi Jonathan,

I think that you can continue to use variants if you :
- Don't set any quantity to your variants
- Set a quantity to your main product
Then the quantity will drop down for each variants, hope this will help you.

Hi, Mohamed!

Thank you for such a quick response. However, if I don't set any quantity for the variants, they are automatically marked as "Unlimited". This means that it still allows me to add an adult or a concession ticket to my basket even when the overall total is zero. It sort of works in that, when I proceed to checkout, it refuses to sell me anything (presumably because it knows the overall stock level is zero) and simply empties my basket - but there is no indication to the customer what is happening!

Best wishes
Jonathan

Edit : wrong answer.

Hi Nicholas!

I don't get an add to cart button but I do get a Choose Options button, even when the quantity of the main product is zero. If I click on that, I get the product displayed with the options dropdown and it will say Adult No Stock and not let me add it. But it doesn't stop me from choosing a Concession, for which it still thinks there is one left. If I didn't get the choose options button when there was no stock, then it would be fine. Is there any way to arrange that?

Thanks for your help!

Best wishes
Jonathan

Then you should maybe turn off the "Display out of stock products" option through "Hikashop->System->Configuration->Display" and when your product will run out of stock, he won't display.

Perfect! You're an absolute star!

Many thanks for your help (and such a quick response!)

Best wishes
Jonathan

PS. A minor aside, but is there any way of controlling the AJAX quantity field per product. There is a global configuration but ideally I want it to appear on some products (when I have more than one for sale), and not appear on others (when I only have the one product and the quantity can't be changed)?

Hi

There is not so much post about event and ticket and seat and it is really specific question compare to physical buy .
Here location ( seat;,=not anonymous, fixed location in a room = not same price ) can be important and hikaserial must be use !!!
This question I think need also to think of many others questions that have been to take in account !

1) I don 't really understand why/how use a new fields refer to specific group and quantity ll be manage by hikashop ?
if the code is added the the default HKS php code file , it ll be apply for every ecommerce item products or events !
many custom code need to be use for manage this field ! ( see 2)

2) "1" mean buy concessionary rate so the code for total price must be change ?
a) Who manage /have acces to this field ?
b) Does the people have to check themseves a checkbox to have the reduce price ?
c) I don't think so So the reduce price shoud appear only login for specific user ? So if buying ticket is buy by many peopleof the same group and not a mandatory person of that group ; user must be already register !! Is there a away to import list of group/user ( "adherent" ) with email to set send login information and set reduce price ....
d) Can we apply a reduce for a group of people ? Does joomla ACL manage this ?

3) for use this custom field wich HKS product is need ?


Regard's