Options and characterisitics on an order.

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12 years 1 month ago #68050

Hi Guys,

I've got a shop with a set of products. with both options and a couple of characteristics.

eg.

French Patio doors. The option is for the opening. I have set up a product called opening whihc has two characterisitics - "open in", "open out" (the default).
I want to force the order to take "open out" as an option unless "open in" is selected.

I also want the option to be shown on the order confirmation. At the moment it use shows the oproduct item - "Opening" without the characterisitic of "in" or "Out".

I tried to add all of the "options" as Characteristics but the shop stop working because of the number of variations.

Thanks in advance.

Richard

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12 years 1 month ago #68161

Hi,

You can select the default value of the choices by changing the default value of the characteristic in the edition screen of your option product.

It should already display in the option in the email. Could you do a screenshot of the option settings and of the confirmation email ?

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12 years 1 month ago #68240

Hi Nicolas,

I set up a part that has an option. The option products has two variants.

The order email is attacheded below. I have processed two of them. The first is if there is no selection ie the standard is the choice made. The second is where I have made the choices.

I have also attached screen shots of the Hika shop pages for the product, option and variants

Richard

Attachments:

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12 years 1 month ago #68241

Hi Nicolas,

I set up a part that has an option. The option products has two variants.

The order email is attacheded below. I have processed two of them. The first is if there is no selection ie the standard is the choice made. The second is where I have made the choices.

I h

File Attachment:

File Name: PSJ_Orders...0-02.pdf
File Size:72 KB

ave also attached screen shots of the Hika shop pages for the product, option and variants

Richard

Attachments:

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12 years 1 month ago #68431

Hi,

Please make sure that the option "append characteristic value on product name' is turned on in the Display tab of the configuration and it should display properly.

Last edit: 12 years 1 month ago by nicolas.

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