Notify when out of stock

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12 years 1 month ago #68533

I have my socks set up with characteristics.. Some of the sizes and colors are out of stock. I have it enabled to notify when out of stock..
but instead of it just saying.. notify me when "Extreme Socks" is back in stock.. how do I get it to include the characteristics.. so it says "Extreme Socks Small Gray"

Also I would like the page title to change according to the characteristics chosen.. I have these options enabled but it won't work.. Is there something I'm missing?

lesliesalpacas.cloudaccess.net/extreme-s...aitlist/cid-285.html

and finally.. notice that my buttons are cut off?? How do I fix that?

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12 years 1 month ago #68769

Hi,

The characteristic value is not included in the name display for that view. You will have to replace the file administrator/components/com_hikashop/views/product/view.html.php with the one in the archive included to have it.


The page title doesn't change because you have a template which doesn't process spans in titles properly.
Please deactivate the span processing option of your template and it will work.

The buttons are cut off because your template can only display one size of buttons. They cannot adapt to longer text. You would have to fix the CSS of the buttons in your template for that. I would recommend to contact your template provider for that.

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12 years 1 month ago #69044

Hi Nicolas

Thank-you so much for your help! It is so great to have such wonderful support!

I figured out the buttons and Titles.. but I'm still having troubles with the out of stock options.
At one time it showed "Out of Stock" and had the option to email.. but now it won't work at all. I am not sure if it was since uploading the file you gave me... or if I did something else? Now it doesn't show anything if something is out of stock.
For example on this page the lesliesalpacas.cloudaccess.net/extreme-socks.html
I have 10 dark gray small.. and it shows "10 items in stock"
but I have no light gray small.. and when I select it it just doesn't show anything. Then whats really weird is if I try to add to cart that item that isn't in stock it takes me to lesliesalpacas.cloudaccess.net/extreme-s...product/listing.html and shows the two options i have available.. ?? I'm confused! please help :)

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12 years 1 month ago #69114

Hi,

I don't see any problem on that page. Did you change something since you posted ?
I always see all the buttons on your page.

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12 years 1 month ago #69180

Yes late last night I was playing with it and decided to take out the color options for now.. I will let you know if I still need help with it once I figure out what I'm doing! lol

Thanks again :)

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12 years 1 month ago #69240

Hi Nicolas,

I am still experiencing issues with the out of stock. Here is another product that I set up lesliesalpacas.cloudaccess.net/alpaca-fi...d-premium-fiber.html The #4 and #10 options are sold out.. on all the others it says "__ in stock" but when I select #4 or #10 it just doesn't show anything.. instead of saying out of stock.

Thank-you :)

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12 years 1 month ago #69408

That link is not working at all.

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12 years 1 month ago #69413

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12 years 1 month ago #69526

lesliesalpacas.cloudaccess.net/component...d-premium-fiber.html

I am so confused with the structure of all this.. this is the updated link to this product.

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12 years 1 month ago #69538

Ok link has changed again. I'm so sorry please disregard this entire thread. I will revisit the issue when I get things figured out.

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12 years 1 month ago #69740

I have finally figured out my link problems.. I am still having the out of stock problem here is the CORRECT link lesliesalpacas.cloudaccess.net/alpaca-fi...d-premium-fiber.html lol

Please help! :)

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12 years 3 weeks ago #72314

I am experiencing a similar problem.

When all sizes are out of stock, it shows "Size: No values found" instead of "out of stock" .

Please see image attached

Any ideas?

Thanks

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12 years 2 weeks ago #72490

We've found the problem on our end and corrected it.

Could you try (on a test server) the beta Starter edition of next version to see if that indeed solves the problem for you ?
www.hikashop.com/en/forum/2-general-talk...ikashop-20-beta.html

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