Product Characteristics not changin images

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12 years 1 month ago #68654

Please help,
We have a product on our website that has 2 colour characteristics:
Black
Mushroom

When the product loads:
www.rock-a-bye-rosie.com/sky-with-diamon...ated-maternity-dress

The default image is the black one.
BUT
When the user selects 'MUSHROOM' from the drop down the images are not changing.
Please can you tell us why/how this should happen.

Regards,
Sean R.

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12 years 1 month ago #68670

Hi there,

Are you sure you well configured a picture for your variant? Could you give us a screenshot of your variant configuration?
Also, it sounds like something we fixed (we had few issues with picture for 1.6 release) so I wonder if you have the very last version of Hikashop. Updating may fix the problem (if there is a real problem and not simply a configuration issue).

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12 years 1 month ago #68677

Hi there,
I have attached a screen shot.

We are running version 1.6.0



Regards,
Sean R.

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12 years 1 month ago #68695

I want to see the images of the variant. You have to click on "manage variant" and you'll be able to manage every variant as a product.
This is where you have to add your images :)

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12 years 1 month ago #68706

Hi there,
The screen shot is the variant.

I clicked on 'Manage Variants'.

My path is:

Product > (Characteristics) Manage Variants > Each product variant is displayed and then I click into each product and the images are different then the main default product.

Please help?

Regards,
Sean R.

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12 years 1 month ago #68782

Hi,


I can see that you added HTML comment tags around the variants image display by editing the file "show" of the view "product". So of course the system cannot switch the images based on the characteristic selection since the variants images are not loaded.

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11 years 9 months ago #86281

I'm having the problem of the images not showing when I change the characteristics. Running HikaShop 2.0 Business and have made no modifications to the code.

I click on the product, the default characteristic shows up with the image for that variant. I select one of the other variants and the image is blank (though you can click on the space where the image would be and it will open the lightbox and display the correct image) and then when I go back to the original variant (the one that loaded on the page first) it's blank too!

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11 years 9 months ago #86445

Can you give a link on a page where you have the problem so that we can see what's going on ?

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11 years 9 months ago #86446

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11 years 9 months ago #86491

Hi,

The opacity of the variant image is set to 0. I think that there is a conflict with your template.
Try to remove the opacity properties on the pictures.

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11 years 9 months ago #86684

Is that a setting in HikaShop or a way I should save the images out of photoshop?

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11 years 9 months ago #86751

It's not photoshop related, it's a css property.

Your template seems to be the cause of this problem, try to add the following css property:

.s5_lazyload{ opacity: 1 !important;}

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11 years 9 months ago #86776

Thank you! That did it. And this is why I am pushing my clients who use Joomla to use HikaShop over Virtuemart!

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