Missing thumbnail photo

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12 years 1 month ago #68735

www.therollerskate.com/photos/product/129-ice-bridge

As you can see, my photo is missing on the product page, but it's there just fine in the sidebar.

I've most likely messed something up...but I can't figure it out. Can somebody help me out?

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12 years 1 month ago #68788

Hi,

Can you check that the folder "media/com_hikashop/upload/thumbnail_150x225/" exists ?
If the folder exists, does the website have some write access on it ?
If not, does the website have some write access on the folder "media/com_hikashop/upload/" ?

Size of images in the sidebar and in the product page are different, so pictures are in different folders.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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