Questions on configuring HikaShop

Hi,



One of my clients has a business which he sells products from several different manufacturers. My client does not stock any inventory, but he has his suppliers ship product from their warehouses directly to his customers (drop-shipping). When my client has a customer that places either a large order or an order for products from multiple manufacturers, he contacts his suppliers to get a shipping quote from each supplier and then adds them into one Shipping Fee. He then adds this single Shipping Fee to his customer's order, and then sends the customer an invoice for the total order (product, shipping and taxes). I need to set up his HikaShop store based on his business operation according to the process below.



1. Shopper adds products to the cart.

2. Shopper clicks "Proceed To Checkout" button when ready to submit order.

3. If the order is small and can be calculated by the UPS shipping plugin, the shipping cost will be displayed and then the shopper can enter payment (credit card) information and checkout immediately.

4. If the order is large and/or contains products from multiple suppliers, it will require that my client provide a Shipping Fee specific for the order. In this case, there will not be a shipping option available for the shopper to choose. There needs to be a button titled "Request Shipping Quote" that the shopper clicks, and HikaShop will inform my client that a shopper has created an order and is ready to get a shipping quote.

5. My client then calculates a total Shipping Fee.

6. My client then adds this Shipping Fee to the shopper's order in the backend of HikaShop.

7. When the Shipping Fee is added to the order, HikaShop sends an email (invoice) to the shopper to inform him that the shipping fee is added and that he can now checkout.

8. When the shopper returns to the checkout page, the "Request Shipping Quote" button will not be displayed and the shipping fee will be shown, and then the shopper can checkout.



I have the following questions:



1. How do I configure the system so that a "Request Shipping Quote" button will appear when UPS shipping is not available?

2. How do I configure the system to notify my client (email) when a Shipping Quote Request is made?

3. How can my client add a specific Shipping Fee to the shopper's order?

4. Can the system be configured to automatically email the shopper when the Shipping Fee has been added? If not, what would my client need to do?



Thank you!
Chris

if you restrict paypal like that how do you make it available after the shipping has been entered?

Hi,

If you restrict your paypal payment method to a shipping method, this payment method will be available only if this shipping method is selected.

sorry i didnt get what he was saying about the dummy payment method. i'm assuming thats what he is getting at. use a payment method that doesnt process then after you have the shipping quote entered change the payment method back to paypal on the back end?

so i have it set up somewhat like he suggested. ups is restricted to 150 pounds, freight quote is set at 250 and above. paypal is restricted to ups and and bank transfer is restricted to freight quote but called pay after shipping quote. so i go in the back end add the shipping quote change payment to paypal send an email to the customer, but how do i get them onto paypal at that point, with the proper invoice?

Hi, Sorry I didn't really understood your question, can you explain it to me more clearly ?

i have set up a system that allows the customer to place the order without paying. so i have the order, i enter the shipping cost. now i switch their payment method to paypal. (i'm doing this in the backend of the store) now that i have the shipping and payment methods entered i need to be able to send the customer to paypal to check out.

In the backend, when you change the Shipping or Payment method a popup is displayed, and there is an opion to send an email.
In this email, you can write the url to the customer control panel, and in this view the user can choose to pay the order.

You have to enable the option "Payment of orders not paid immediately" in Config > Main > Order.