Event Registration Page not showing

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12 years 3 weeks ago #71490

Unless I am misstaken the default setting was and still is Zone for the preset Field of address_state. Should I change it to a single dropdown to correct the issue? If I do make that change I will have to create all the options for that menu. What I expected was for the setting of Zone to pull the data from the zone I have set in the shipping zone configuration.

Last edit: 12 years 3 weeks ago by tolson.

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12 years 3 weeks ago #71495

Is there a way to reset the "Default Value" for the state as well.

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Last edit: 12 years 3 weeks ago by tolson.

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12 years 3 weeks ago #71514

It would also be helpful if there was a way to add content to the top of the page that the initial Custom Entry form loads in. I would like to be able to provide some instructions/information. My users are VERY non-tech.

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12 years 3 weeks ago #71743

The default state selection seems to be broken in current version.
We've fixed that on our end but you'll have to wait for next version of HikaShop (1 or 2 weeks) in order to be able to have the fix.

For the entry form, you can add your text in the file "form" of the view "entry" via the menu Display->Views.

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12 years 3 weeks ago #71923

Nicolas,

If I make these custom changes to the "form" file you are referring to, will those changes be replaced with an update of Hikashop to the next version in a few weeks?

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12 years 3 weeks ago #71928

Is there a way to include the entry data in the email that is sent to the customer confirming the order they made?

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12 years 3 weeks ago #71972

NIcolas,

Hopefully my last question on this issue.

What file do I need to modify to include information for my customers about why the state field in the site registration form is blank. This field is not critical for my purposes. It will just be confusing to the customers and could create a Q&A nightmare.

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12 years 3 weeks ago #72027

Hi,

If you make the custom changes from HikaShop (Display > View) the changes will not be replaced with an update.
To add the data in the email, you can edit the email in System > Emails. Maybe you will have to edit the class email to load more informations.

The file to edit is the view "user / registration" in HikaShop > Display > Views.

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12 years 3 weeks ago #72152

Xavier,

Do you know what the code would be to call the "entry" form data to the email sent for "ORDER_CREATION_NOTIFICATION"
I believe I can see where the code needs to go, but am not sure what will pull the entry data.

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12 years 2 weeks ago #72425

I can tell you roughly.
For you need to load the entry data from the database based on the order_id. They are stored in the hikashop_entry table.
Once you have the results, you can just go through the results of the query and display the data the way you want.
That would look like something like that:
<?php
$db = JFactory::getDBO();
$db->setQuery('SELECT * FROM #__hikashop_entry WHERE order_id='.$data->order_id);
$entries = $db->loadObjectList();
foreach($entries as $entry){
echo 'custom entry field value: '.$entry->MY_CUSTOM_ENTRY_FIELD.'<br/>';
echo 'custom entry field value2 : '.$entry->MY_CUSTOM_ENTRY_FIELD2.'<br/>';
}
?>

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12 years 2 weeks ago #73558

Nicolas,

Where is the hikashop_entry table stored?

If I knew this was going to be so difficult to gather data with this cart I wouldn't have bought it. Sending info that is gathered back to the customer based on a purchase should be built into the system already. I'm finding it hard to swallow that I paid over $100 for a product that is not fully functional.
Call me a winer or grump if you will, but I did not purchase software so I could learn how to write code to make it work.

Last edit: 12 years 2 weeks ago by tolson.

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12 years 2 weeks ago #73779

That table is in the database that you can access with your PHPMyAdmin. But I'm talking about adding that code in the code of the email.

We could have just told you that it is not possible and to just fill a feature request, but we actually went the extra mile and gave you a solution where you just have to copy/paste text, far from having to learn coding. Also, the information is already in the order details page for which there is a link in the order email so it's not like the customer doesn't have a way to see that if he wants to.

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12 years 1 week ago #73909

Going the extra mile is NOT providing the customer with the impression that your software is capable of something it is not programed for upon download without editing the code by "copy and pasting".

I have acquired and implemented another option that took me a few hours to get up and running rather than the month I have been messing with Hikashop.
Very dissatisfied with the claims made about this software's ability to perform the function of event registration.

I should have been told it was not a built in feature up front and given the knowledge that it could be done through the actual methodes required so that I could have made an informed decision before spending $100+.

Last edit: 12 years 1 week ago by tolson.

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