Coupon not working

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12 years 1 month ago #70015

Hi,

I have a simple coupon set up for all categories and all products, but it does not show upon checkout. I am using version 1.5.2.

Please advise.

www.rocksolidresults.com/nhcrafts/courses/index.php .

I have added coupon before and after login, trying to get it to appear:

cart_coupon,login,address_shipping_cart_status_fields_payment_coupon_terms_confirm,end

But it doesn't appear in either location. See also attached for other coupon configurations.

Thank you.

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12 years 1 month ago #70098

Hi mrdan,

The coupons needs to be entered in an input field in the checkout.
With your checkout workflow configuration, you should have the coupon field displayed.

For the coupon configuration, for the categories you have to select the "Product category" category if you want to have all the categories selected.

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12 years 1 month ago #70133

Thanks for your quick reply.

I have enabled all products for the coupon as you have stated, but the coupon field still does not appear.

What am I missing?

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12 years 1 month ago #70134

Can you give me a screenshot of your checkout configuration ?

And another of your checkout in the frontend ?

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12 years 1 month ago #70138

Hi,

Here are screen shots.

Thanks,

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12 years 1 month ago #70254

Hi,

Your checkout worflow seems to be correct, can you give me an access to your website ?

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12 years 1 month ago #70315

Corrected, I think that you had edited you coupon view, the html had been broken.
I have copied the last version of the coupon view.

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12 years 1 month ago #70324

Thanks.

Can you tell me which file this is?

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12 years 1 month ago #70334

The file is "product / coupon" in HikaShop > Display > Views.

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