Stock / Wait list problems

  • Posts: 42
  • Thank you received: 0
12 years 1 month ago #70415

I am still experiencing issues with my stock.
lesliesalpacas.cloudaccess.net/alpaca-fi...d-premium-fiber.html
The #4 and #10 options are sold out.. on all the others it says "__ in stock" but when I select #4 or #10 it just doesn't show anything.. instead of saying out of stock.

I also have the waitlist enabled but it doesn't show the option.. it shows nothing.

Also I would like to enable votes and comments.. had this at one time but it doesn't show anymore. When I try to enable it in the Configuration - Display it won't let me click on anything other than No.

Please help! I'm almost done with my site and would like to have it launched asap :)

Last edit: 12 years 1 month ago by LeslieNeedsHelp.

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
12 years 4 weeks ago #70475

Hi,

For the votes, you have to activate it in HikaShop > Configuration > Vote.

What is the quantity of the options sold out ? If you set it to "-1" it means that the quantity is unlimited, you have to set it on 0.

I tried on my end, and for the options sold out I have the message "Out of stock" and the waitlist button which is present .

Please Log in or Create an account to join the conversation.

  • Posts: 42
  • Thank you received: 0
12 years 4 weeks ago #70583

Thank-you Xavier

I got the votes and comments showing now :)

But still can't see the Out of stock or waitlist button. I checked on all browsers as well as got my friend to check on her computer, still not showing. I've attached a screen shot to show you what we see.

I have the main product set to unlimited and the variants set properly (#4 is set to 0)

I've decieded I don't want to enable the waitlist.. but I would still like it to say out of stock.

Thanks!!

Attachments:
Last edit: 12 years 4 weeks ago by LeslieNeedsHelp.

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
12 years 4 weeks ago #70674

Hi,

Do you have edited the view "product / show_default" in HikaShop > Display > Views ?

Please Log in or Create an account to join the conversation.

  • Posts: 42
  • Thank you received: 0
12 years 4 weeks ago #70740

No, I just double checked to be sure.. I have no customization on any of the product views.

this is what it says for quantity in the product/show-default

<div id="hikashop_product_quantity_main" class="hikashop_product_quantity_main">
<?php
$this->row = & $this->element;
$this->ajax = 'if(hikashopCheckChangeForm(\'item\',\'hikashop_product_form\')){ return hikashopModifyQuantity(\'' . $this->row->product_id . '\',field,1' . $form . ',\'cart\'); } else { return false; }';
$this->setLayout('quantity');
echo $this->loadTemplate();
?>
</div>

I have been having this problem for over a week now and am feeling very frustrated! Do you have any other suggestions? :(

Please Log in or Create an account to join the conversation.

  • Posts: 82818
  • Thank you received: 13361
  • MODERATOR
12 years 4 weeks ago #70957

Can you make sure that the quantity of the main product is set to unlimited ?
Because it might be using the quantity of the main product instead of the quantity of the variant in your case.

Please Log in or Create an account to join the conversation.

  • Posts: 42
  • Thank you received: 0
12 years 3 weeks ago #71329

Yes.. I have triple checked now.. the main product is set to unlimited :) Any other suggestions?

Please Log in or Create an account to join the conversation.

  • Posts: 42
  • Thank you received: 0
12 years 3 weeks ago #71330

I've gone live with my site now.. so I would really like to get this figured out This listing can be found here now atozalpacas.com/alpaca-fiber/dyed-premium-fiber.html

Please Log in or Create an account to join the conversation.

  • Posts: 82818
  • Thank you received: 13361
  • MODERATOR
12 years 3 weeks ago #71537

Then please provide a backend access via our contact form so that we can look at your settings.

Please Log in or Create an account to join the conversation.

  • Posts: 82818
  • Thank you received: 13361
  • MODERATOR
12 years 3 weeks ago #71749

We found the problem and fixed it. It will also be in next version of Hikashop.

Please Log in or Create an account to join the conversation.

  • Posts: 42
  • Thank you received: 0
12 years 3 weeks ago #71750

FANTASTIC! Thank-you so very much :)

Please Log in or Create an account to join the conversation.

Time to create page: 0.082 seconds
Powered by Kunena Forum