404 when saving change to Files/Images

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12 years 4 weeks ago #70628

Hello,

I am receiving a 404 - Category not found error when I try to save a change to the default image size in Configuration ---> Files/Images.

How do I fix this, or is there anywhere else I can go to enlarge my default image size showing on my product page?


Thanks!

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12 years 4 weeks ago #70721

Hi,

Can you try to update HikaShop ?

Another way is to change the values in your MySQL database, in the table #__hikashop_config, edit the value for the "config_namekey": "image_x" and "image_y".

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12 years 3 weeks ago #71024

Thanks, Xavier. I have updated Hikashop to the latest. I tried setting the X value in MySQL to 400 (since my images are different proportions, I do not want to set the Y, only the X), but it makes no change.

Here is a screen of an image and the inspect element...the set size doesn't seem to be tied to any stylesheet, so I'm not sure where else to edit this.



Any other ideas?

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12 years 3 weeks ago #71371

Hi,

Since the update, are you able to edit the configuration ?
Try to set 400 for the width of the product image in the Files tab.

Else you can edit it by css:

.hikashop_product_main_image_subdiv img{
    width: 400px !important;
}

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12 years 3 weeks ago #71493

Thanks, Xavier,

No, after update I can't save anything in Configuration. I can edit the css there and save though. The CSS you provided worked, thanks.

Is there anything I can do to get the Configuration to stop sending me to 404 when I save? I believe this was happening before I updated too. Not always, but recently.

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12 years 3 weeks ago #71611

No one else has such problem with the configuration. I suppose that it comes from a system plugin on your website which creates that issue. It will be hard for us to tell you exactly what to do to solve the problem but you could start by trying to unpublish one by one your system plugins.

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11 years 11 months ago #77641

Just got to trying to turn off system plugins one-by-one. Didn't work. Anytime I save any changes in Configuration, I receive the same error. Is there no other way to edit configuration?

Thanks.

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11 years 11 months ago #77708

Hi,

Do you have overrides on backend config views ?
Which version of HikaShop are you using ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: amyo

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11 years 11 months ago #77764

YAY! I didn't know there was a new version out, so I upgraded to 2.0 and the problem seems to be solved! Thanks! :cheer:

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