Proceed to checkout button not working

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12 years 1 week ago #73993

My client is using Hikashop 1.6.0 with Joomla 2.5.7. She has installed and set up Hikashop and added products successfully.

The add to cart buttons work OK, but when the proceed to checkout button is clicked, nothing happens.

The Hikashop Cart Module is installed and enabled.

Have we missed a simple step somewhere? The site URL is: www.hempbeaddesigns.com .

Thank you so much for your help!

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12 years 1 week ago #74150

Hi,

Could you give us a screenshot of your checkout workflow configuration ?

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12 years 1 week ago #74209

Thank you for your speedy reply! Here is the screenshot you requested.

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12 years 1 week ago #74241

Can you try to set "No" for the option "Force SSL on checkout".

Else are you sure that you have set up your PayPal plugin correctly ?

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12 years 1 week ago #74249

Hello,

I tried setting "No" for the option "Force SSL on checkout", but that didn't work. I've attached a screenshot of the Paypal plugin settings page.

Thanks!
Connie

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12 years 1 week ago #74290

Hi,

You have the "force shipping regardless of weight" option turned on and you have the shipping view in your checkout workflow but not shipping methods selection on your website which indicates that your shipping methods are not configured or not properly.
Remove the shipping view of your checkout workflow if you don't need any shipping or configure properly your shipping methods. If you don't know why your shipping methods are not displaying, you can follow that FAQ:
www.hikashop.com/en/support/documentatio...ins-listing.html#faq

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