Customer activate email

  • Posts: 234
  • Thank you received: 4
12 years 1 week ago #74287

Hello,

I have had a look for the answer to this but with no joy. Currently if a customer does some shopping, fills in their details and hits register it wants them to activate their account first, then finish the payment.

Is there a way so that the customer can continue their order and then come back to activate their account? I fear most people will either not bother or close the window and possibly loose their shopping basket.

Yours
Iain

Please Log in or Create an account to join the conversation.

  • Posts: 82818
  • Thank you received: 13361
  • MODERATOR
12 years 1 week ago #74388

Hi,

You can't delay the activation. However, you can disable it.
For that, you need to edit the options of the joomla user manager and turn off the user account activation.

The following user(s) said Thank You: mad-q

Please Log in or Create an account to join the conversation.

  • Posts: 43
  • Thank you received: 3
12 years 1 week ago #74526

I'm not sure that disabling it is a good idea, though. I've seen spam bots navigate successfully through some pretty complex use cases...I've had spambots register successfully on my sites that used activation! I had to use a captcha (ReCaptcha) to thwart them.

mad-q, although you are right about activation being a nuisance, I believe most people are used to it by now. In fact, I would venture to say that people, by now, would probably become suspicious of an e-com site that offers payments without account activation.

Just my opinion.

Last edit: 12 years 1 week ago by eskimoroll.

Please Log in or Create an account to join the conversation.

  • Posts: 234
  • Thank you received: 4
12 years 1 week ago #74532

Eskimoroll

I understand what you are saying, it is just the fact that upon someone wanting to place the order. They have to open a second window or open Outlook to activate their account. Only to come back and then press confirm. It would be great if they could just activate it later.

We don't take any form of payment when the user completes the order since postage can vary so much.

Many Thanks

Please Log in or Create an account to join the conversation.

Time to create page: 0.043 seconds
Powered by Kunena Forum