Order Confirmation Email not coming

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12 years 1 week ago #74613

Hi
My settings are as follows:
In Joomla 2.5.6 Global Mailer: PHP Mail.
In Hika Configuration:
Bounce Address is blank
Payment notifications email address: This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.
Order creation notifications email address: This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.

Before I upgraded to hikashop_starter_1.5.8_2012-06-06 from 1.5.4, both notifications were received.
After upgrading I am only receiving Order Creation notifications.
The payment plugin is updating the orders in database to confirmed, but doesn't seem to be
sending the mail.

Anyone got any clues?

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12 years 1 week ago #74675

Hi,

Can you try to install the last version of HikaShop (v2.0) and try again ?

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12 years 1 week ago #74931

Thanks Xavier
Why do you think I should do the next upgrade to 2.0?

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12 years 1 week ago #75241

Hi,

I was hopping that this will solve the problem because we made a lot of modifications.
I have tried on my end and it don't seems to be working too.

Looking from where the problem can come.

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12 years 6 days ago #75436

Thanks Xavier
I will look forward to your next post.
Meanwhile I will leave things as they are.
Regards
emmdee

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12 years 4 days ago #75853

Hi,

Have you tried this functionality by separating only by a comma, and not comma + space ?

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12 years 3 days ago #76027

Will try with space removed.
I presume you have tried that and it works?
In your previous post you said you were having the same trouble.
Thanks
emmdee

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12 years 3 days ago #76062

Hi,

Yes I was having the same trouble because I tried too with a space.
And when testing without space, it seems to work fine.

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