Variant images being shown in caraosel

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12 years 4 days ago #75920

Hope someone can help

My main products have images, however the variants don't which is fine, they are simply variations of colors and sizes.
When viewing the product the variant image which does not exist is not shown.

as it states in the documentation: "If you don't set any images for a variant, the main product images will be used."


However in the bestsellers and carousel the empty blank default images keep being shown (the barcodes how can I prevent this)

I don't think I should need to re import all the same images for variants there are over 25k after all.

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12 years 3 days ago #76080

Hi,

Could you do a screenshot of the hikashop options of your best sellers carousel module so that we can see how you configured it ? Could you also give a link to that page so that we can see the problem ?

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12 years 3 days ago #76115

Thanks for the reply please find the details below:
REMOVED




Kind regards

Attachments:
Last edit: 12 years 1 day ago by mair. Reason: REMOVAL OF URL

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12 years 2 days ago #76359

As far as I can see on your website, the problem is that the products that are displayed on your carousel don't have any image attached to them, nor any characteristic attached to them.
Here is for example one of the products listed in the carousel:
workwearandsports.co.uk/index.php?option...ow&cid=4686122&name=
As you can see, it has no information at all.

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12 years 1 day ago #76525

Thanks Nicolas my bad, I have immported variants as main products, thanks

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