Create an Invoice manually - no change in Stock?

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12 years 1 day ago #76100

Hello,

Some times I would need to create an invoice manually. For clients that do not by via internet but come directly to me.

I found out that I can create an order/invoice manually (Hikashop > Orders > New). But I wonder why the quantity (in stock) of the products I added to the invoice do not chang, even when I sent the order-status to "sent". Why is this so?

Best regards,

Last edit: 12 years 1 day ago by scharfet.

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12 years 1 day ago #76229

Hi,

This bug is fixed in the latest release.
You can re-download HikaShop 2.0 and this problem would disappear.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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12 years 1 day ago #76245

Thank you,

it worked.

Now I observed that the invoice-number is empty.
It is the first invoice I am creating.

And I created an custom Adress-field. Which file do I have to edit to include the custom Adress-fielt to the invoice?

Thank you

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12 years 1 day ago #76247

Hi,

The invoice number would be field when the order would be confirmed.
You can change the "invoice order statuses" in the HikaShop configuration panel (in the first tab).

The view "address template" is used for displaying the address content in invoice/order.
www.hikashop.com/en/support/documentatio...view-form.html#infos

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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11 years 9 months ago #85903

Hi Jerome,

The invoice number would be field when the order would be confirmed.


I tried to change the orderstatus to confirmed (even to shipped) but invoice number is not-generated, only oder-number is generated from beginning.

What do I wrong?

Thank you!

These are the general settings:

Last edit: 11 years 9 months ago by scharfet.

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11 years 9 months ago #85959

Hi,

Your configuration is wrong.
You should see "Confirmado" in the "invoice order statuses" but you should see "confirmed".
I don't know how you have translated the order status but it's not a correct value.
Please post a screenshot of the popup which are open when you click on the edit button next to the input box.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 9 months ago #86001

Hi,

to be honest I do not remeber where I translated it.

Here the screenshot:



Thank you!

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11 years 9 months ago #86083

Hi,

The nombre value is wrong, you should have the statuses in english.
Change the translation back, and use the translation override file in HikaShop > Configuration > Languages.

To put the name back in English, you can do that with phpMyAdmin

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11 years 9 months ago #86216

Hi,

I changed the category-name into english (via hpMyAdmin)




But invoice number is still not created.

I think it has to do with cofiguration in backend, because first it did not work than it worked once o twice, then it stopped working again. And I do not konw why it stopped working, but i guess it has to do with the config.
Do you can see where the error is?






Thank you!

Last edit: 11 years 9 months ago by scharfet.

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11 years 9 months ago #86438

Hi,

In the "invoice order statuses" and "cancelled order statuses" options of the configuration, please write the status names in english and save. That should help.

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11 years 9 months ago #86497

Hi,

In the "invoice order statuses" and "cancelled order statuses" options of the configuration, please write the status names in english and save. That should help.


I did this changes.

Now it is working!!! (from backend and frontend)

THANK YOU!

Last edit: 11 years 9 months ago by scharfet.

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