Pinterest Button -no images, ANYONE????

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11 years 11 months ago #76248

Please see link: juil.com/index.php/women/mesa . The description is fine, but there is no image shown. Can someone clear this up for me? Desperation is setting in. Is this a stupid question or is there just no support for this?

Last edit: 11 years 11 months ago by yideaz. Reason: No response to help request

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11 years 11 months ago #76595

Hi there,

It's known problem we already fixed.
You can either update your hikashop or just replace the hikashopsocial file in \plugins\content by this one:


File Attachment:

File Name: hikashopso...1-15.zip
File Size:4 KB

Attachments:

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11 years 11 months ago #78679

I also am having this problem. Using a recently purchased Essential version 2.0.0, uploaded the recommended fix, cleared cache, and still no images appear for pinterest. Not sure if it's related, but the Facebook like button does not show either.
Grateful for any direction on this.
http://kathysites.com/test/swell/Christmas-Stockings/product/9-red-and-white-farmhouse-stripes
Kathy

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11 years 11 months ago #78717

Hi,

Did you download and update the hikashop_social plugin that Eliot have posted ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 11 months ago #78727

Yes, Jerome, that's what I meant by the recommended fix, the hikashop_social plugin. I can give you a login to the site if you have a place for me to send it other than on this board.
Kathy

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11 years 11 months ago #78740

The way I fixed it was:
1. Pinterest - make sure your company has a business account; business.pinterest.com/
2. Install the script tage. Copy and paste it in your index, or template file, as close to the bottom of your BODY tag as possible.
3. Get the ITPShare plugin, itprism.com/free-joomla-extensions/socia...ialmedia-multi-share
4. Install the plugin, turn on and configure, using the second part of the Pinterest code in the "custom button code"

This seemed to work for me, I disabled the button provided by Hikashop. I have not tried the fix since I already had the above in place.

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11 years 11 months ago #78757

Hi Kathy,

Could you give me a link to your page so I can look at the problem?
An FTP access may also be useful in order to check the file :)

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11 years 11 months ago #79052

Hi

I have the same problem where the Pinterest Button works but no Image...

I have installed the latest hikashopsocial_2012-11-15.zip

Is there anything else I should be doing to solve the problem

Thanks

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11 years 11 months ago #79056

The new version did not work for me. I believe Pinterest changed their button code. Please review my solution above, it works well, and I like where it's placed on the page.

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11 years 11 months ago #79102

Hi Yideaz

Worked a treat :)

Thanks

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11 years 9 months ago #87349

Hi,

I have updated, removed, reinstalled, all to no avail. My pin it button continues to only grab my websites background I think, as it does not show a photo of the product but instead shows a small square the color of my background. It will not put the image of the product. Is there something else I must do to make it pick up product images? I would prefer to use the plugin which comes with Hikashop rather than another method. Please advise.

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11 years 9 months ago #87415

Hi there,

Could you give me a link to your page please?
Thanks.

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11 years 9 months ago #87476

Here's to one product
Teapot

Last edit: 11 years 9 months ago by dsautelet.

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11 years 9 months ago #87616

Indeed there was a problem.
Please take a look at this message to see the solution: www.hikashop.com/fr/forum/3-bug-report/7...ook-issue.html#87613

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11 years 9 months ago #87732

Thank you! Now that one worked. :) I am now happy.

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11 years 7 months ago #95547

So after updating hikashop, this fix is no longer working for social plugin photo. Should I remove it? Was it repaired in the update of hikashop?

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11 years 7 months ago #95607

Yes, the fix is now included. It should work without doing anything.

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11 years 7 months ago #95724

Hmmm. Not working. I will try to figure it out today and if not will post again. Thank you.

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