Problem with shipping in checkout

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12 years 3 hours ago #76960

in my checkout i have three options to choose the shipping method, in the first window you choose the method and then when you go to finish it changes again to the default one so im losing money, any idea?

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11 years 11 months ago #77112

Hi,

I can't reproduce it in my local website.

- Which version of HikaShop do you use ?

- Can we have a link to your shop ?

- Can you add the action "Status" in your steps ?
It would display the selected shipping method and see if there is a mismatch between the selected shipping method in status and the selected shipping method in the list.

Best regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 441
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11 years 11 months ago #77215

Version 1.6.0
web page www.lacestamagica.com
today i disable auto-select shipping and paid method and seems that it works
but before it happens the same
whero do i add status?

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  • Posts: 26152
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  • MODERATOR
11 years 11 months ago #77222

Hi,

Yes the option "auto-select shipping" should be the source of your problem.

Here the documentation of the checkout workflow configuration, you would see in the screenshot, the "status" action.
www.hikashop.com/en/support/documentatio...config.html#checkout

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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