Hikashop Automatic Cancellation Order Plugin

  • Posts: 15
  • Thank you received: 1
11 years 11 months ago #77383

Hi.
First I want to say, awesome plugin!
I've been using it and testing to develop real online shop website
Currently I am using the free version provided by hikaShop
The problem I'm facing right now, is that client requires me to be able to automatically cancel order within 24 hours with no confirmation (status change is modified through the backend of joomla, am I right?). I search through the forum and found that hikaShop is already provided the plugin. But how do I actually activate it with cron tab? Does it have to use cron tab that are given from the hikaShop? could it be done from other 3rd party cron program? Or does the plugin actually available to use fro the free version

thanks :laugh:

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
11 years 11 months ago #77402

Hi,

I guess the plugin is availabla for free version, in the Joomla plugin search the ork "cancel" and you should find the plugin.
Then, you just have to set the period while a cart can stay to created.

Please Log in or Create an account to join the conversation.

  • Posts: 15
  • Thank you received: 1
11 years 11 months ago #77403

I see. The problem lies on the plugin. I can't seem to run the plugin. Morelike, what modules that should I use if in case, I don't want to use cron tab given from the hikaShop? I have tried using jPrc Cronjob, but nothing actually happens :( I've set the plugin for like, 60 seconds. It actually cancel order that are still with "Created" status to "cancelled" within 60 seconds? Am I right?

Please Log in or Create an account to join the conversation.

  • Posts: 26152
  • Thank you received: 4027
  • MODERATOR
11 years 11 months ago #77444

Hi,

The plugin option "period" indicated the time (in seconds) that an order should have to be canceled.
You can call manually the cron url and read the report output. If an order is canceled, it should be displayed in the report.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 15
  • Thank you received: 1
11 years 11 months ago #77551

how to execute this plugin from a crontab outside hikashop module?

Please Log in or Create an account to join the conversation.

  • Posts: 26152
  • Thank you received: 4027
  • MODERATOR
11 years 11 months ago #77555

Hi,

Like the documentation explain.
www.hikashop.com/en/support/documentatio...ashop-cron-task.html

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 15
  • Thank you received: 1
11 years 11 months ago #77642

I can't find the cron configuration as the documentation mentioned above :(

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
11 years 11 months ago #77652

Hi,

You need a commercial version of HikaShop to access the cron configuration.

Please Log in or Create an account to join the conversation.

Time to create page: 0.077 seconds
Powered by Kunena Forum