Proceed to checkout doing weird things

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11 years 11 months ago #78046

Sequence of events:

Go to my store: www.skydivetecumseh.com/gift-cards
Add an item to shopping cart.
Click "Proceed to checkout"

On a mac on latest version of Chrome: Checkout displayed normally.
On a PC on latest version of Chrome: Error message saying limit reached. Click proceed to checkout again on sidebar and it goes through to registration.
On mac running latest version of Safari: Cart gets emptied.
On PC running Explorer 8 : Cart gets emptied.
On iphone running dolphin: Checkout displayed normally.

Help please!!!

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11 years 11 months ago #78048

I just seemed to fix it by changing "After a product is added to the cart" to <Always stay on same page> from <Stay and display a popup notice> not exactly how I want it to behave but at least it works this way. Is there something configured incorrectly somewhere that caused this?

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11 years 11 months ago #78066

Hi,

I think you have some Cache activated.
Please disable the Joomla cache and any other cache extension.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 11 months ago #78068

Hi,

I have joomla Cache disabled.

Another strange quirk is I have Registration set to no, but still get registration screen displayed on checkout.

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11 years 11 months ago #78072

Hi,

I have no such problem of "Error message saying limit reached" with PC and latest version of Chrome.
The cart is fine. Same thing with Firefox and Opera.

But, the "no registration" is a little bit weird.
Can you make a screenshot of your configuration ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 11 months ago #78073

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11 years 11 months ago #78076

I am realizing now that in the workflow there is login,address which is creating this registration page.

I guess what I need is just the address but when I try to remove login it complains that address is not valid in the workflow on it's own!

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11 years 11 months ago #78097

Hi,

To remove the login, you have to let it in the checkout workflow, but for the option "login" you can check "no".

Actually, there is no registration the customer just have to enter his address. You can change the translations to replace/remove the registration texts.
To do that go in HikaShop > Configuration > Language.

Last edit: 11 years 11 months ago by Xavier.
The following user(s) said Thank You: skydivetecumseh

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11 years 11 months ago #78101

Perfect. Thanks a lot.

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