Sales - How Do I Get Accurate Data

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  • Hikashop Business
11 years 11 months ago #78600

How can I ensure that the "Sales" data are correct? The sales that is showing are all from test orders - I would prefer if the sales are from actual orders - how do I change that?

Thanks!!

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11 years 11 months ago #78605

Hi,

I don't understand your question.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 964
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  • Hikashop Business
11 years 11 months ago #78832

In the backend, dashboard area, it's showing that sales for the month is $441. The site is not even live yet so that's not correct. That figure is coming from all the test I did.

So I would like it to show only REAL sales, sales where customers made a payment and not from test orders that were created.

Thanks!!

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  • Posts: 26152
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  • MODERATOR
11 years 11 months ago #78838

Hi,

HikaShop can't make the difference between your "test" orders and "real" orders. How could it do ?
You have to delete your "test" orders.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 964
  • Thank you received: 11
  • Hikashop Business
11 years 11 months ago #78840

HikaShop can't make the difference between your "test" orders and "real" orders. How could it do ?

I was assuming it would know when a payment is made via paypal and therefore that's a real order?

Anyway, I was just asking as I don't know how it works.

Thanks!!

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