Default product to equal variant in code etc

so we have a product - with default characteristics - say size = 1 and color = red
it has code 1r
BUT when you click around and try different selections then reselect size = 1 and color = red - it comes up with a different product called say product - size 1 - color red
which has a different code - but this is the same product with different entry
how can we make the product with default characteristics, the one and only product of it's type

TIA

Hi,

The code should be the same, can you give us screenshot of your product configuration, and the listing of this product's variants ?

Try to enable the option "Display the characteristics name" in HikaShop > Configuration > Display.

Hi thanks – we have this set but the PARENT PRODUCT code e.g. is ABC

Then when I go to manage variants – the DEFAULT VARIANT that is IDENTICAL to parent because it is same defaults – INSISTS on different code – perhaps I have to link to VARIANT in MENU NOT parent product – this is difficult for client to understand – but maybe a patch?

If this is not clear I’ll send you link to site and problems

Thanks


PS - it would be nice if I could change my user name showing here

PS - i have this active -
Hi,

The code should be the same, can you give us screenshot of your product configuration, and the listing of this product's variants ?

Try to enable the option "Display the characteristics name" in HikaShop > Configuration > Display.

Hi,

As Xavier said, can you give us screenshots of :
- Your product configuration page
- Your product variants
- The problem that you are having

And provide us a link to your web site ? it would help me to understand you problem and where it's coming form.

Thanks .

can I privately provide access to site please - it's a development server

lite 1 - main product with default
lite2 - variation - default

thanks for your help

Hi,

Yes you can send us the accesq by pm.

Hi,

The main product can't have the same product code than the variant, it's working like that in HikaShop.
But I think that you are talking about the product name, which is small when on the main product, and detailed when selecting a variant.

I have done a little modification in the view "product / show_default" I have commented a part like that:

      //      if (hikashop_getCID('product_id')!=$this->element->product_id && isset ($this->element->main->product_name))
      //        echo $this->element->main->product_name;
      //      else
        echo $this->element->product_name;

Hi thanks for taking a look

The problem is that the main product has a default variant so that IT IS THE VARIANT - the main product is therefore IDENTICAL to one of the variants and hikashop is making us have 2 DIFFERENT product codes for the EXACT SAME product

which is a problem for accounting and inventtory etc.

I am thinking I need to have a variant called SELECT A COLOR to be default to counteract this - so I will try that and report back

Xavier wrote: Hi,

The main product can't have the same product code than the variant, it's working like that in HikaShop.
But I think that you are talking about the product name, which is small when on the main product, and detailed when selecting a variant.

I have done a little modification in the view "product / show_default" I have commented a part like that:

      //      if (hikashop_getCID('product_id')!=$this->element->product_id && isset ($this->element->main->product_name))
      //        echo $this->element->main->product_name;
      //      else
        echo $this->element->product_name;

With this modification, the product name is always detailed, even if on the main product.