how to upgrade existing users?

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11 years 11 months ago #79778

Since many heads are better than one...

I am about to release a new version of my software product sold thru HikaShop. I would like to give my existing users who have placed orders after a certain cut-off date a free upgrade to the new version.In the new version I am using HikaSerial to provide a S/N for product activation. What is the easiest way to batch create a bundle of new orders for these customers? or is there another way?

thoughts?

Conrad

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11 years 11 months ago #79869

Hi,

I think you can use price ACL and affect a group to all users who have placed orders after the cut-off date.
Thanks to Acymailing, you would be able to send a newsletter to a filtered list of users and insert in the email content a HikaShop coupon or an HikaSerial serial.
The other solution is to add the new product to all selected orders. In order to do it, the best way would be to use SQL query (using PhpMyAdmin).

So there are several solutions and I can't tell you which one is the best. It would depend on you.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: cpreen

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11 years 11 months ago #79905

Hi Jerome,

Thanks again for your reply. I think personalised coupons are my only option because I'm still on J1.5 with it's rather limited ACL. Migration to a newer Joomla is too painful to contemplate right now. But I did succeed using the HikaSerial coupon generator and the integration with AcyMailing works well to distribute these coupons. All in all a lot easier than manually sending all those emails.

Once you get your head around it, Shop, Serial and Mailing together are a pretty powerful tool. Not always that well explained but very effective.

Conrad

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