Can't view product page

  • Posts: 3
  • Thank you received: 0
11 years 11 months ago #79948

Hi,

It's strange and I tried to search but didn't find the answer.

My shop is working fine but I can only view categories. When I trying to open a product, it always time out and can't see anything.

The category is:
www.challengemyreading.com/books/category/12-fiction

The product page:
www.challengemyreading.com/books/product.../category_pathway-12

I think this is due to a wrong setting but I couldn't find any.

Could you please shed some light?

Thanks.

Please Log in or Create an account to join the conversation.

  • Posts: 81
  • Thank you received: 6
11 years 11 months ago #79949

You have a SERVER Error might be PHP related not sure, if you have access to your server login and see what error you get when you view the page within your server, search the net for the error code....

The following user(s) said Thank You: challengemyreading

Please Log in or Create an account to join the conversation.

  • Posts: 3
  • Thank you received: 0
11 years 11 months ago #79950

Thanks foxy3433.

I can't access server now but I will check later. The weird thing is the categories can be opened without any problem. Is there any special requirement for product other than categories?

Thanks.

Please Log in or Create an account to join the conversation.

  • Posts: 81
  • Thank you received: 6
11 years 11 months ago #79951

Not sure but i find i run into problems when i haven't set PHP 5.3 correctly on any server i use.. This may not be the problem.. The browser error does specify Server Error so simplest thing to do is have errors showing on server and view the page via remote desktop (in a browser window).. that should narrow the problem down!

The following user(s) said Thank You: challengemyreading

Please Log in or Create an account to join the conversation.

  • Posts: 3
  • Thank you received: 0
11 years 11 months ago #79954

Hi foxy3433,

Checked the log and it is another model caused the issue. Not sure why that not happened to other pages but not related to HikaShop.

Thanks for the quick reply.

Please Log in or Create an account to join the conversation.

Time to create page: 0.044 seconds
Powered by Kunena Forum