Credit system for Hikashop

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11 years 11 months ago #80013

Hi,

Are there any plans to have credit system within Hikashop?

Typically customer would have some money on his Hikashop account that he can use towards paying goods from e-store. It would also be possible to adjust customer credit (i.e. when he sells something back to the store) from the back office.

Thanks,

Karol

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11 years 11 months ago #80021

Hi,

You can do that with our integration with AlphaUserPoints:
www.hikashop.com/en/support/documentatio...userpoints-form.html

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11 years 11 months ago #80207

Nicholas,

Would it be possible to combine alpha points + cash within one payment (i.e. if the buy something which cost more than their current credit they can pay the rest with standard payment options)?

Thanks,

Karol

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11 years 11 months ago #80219

Sure.

If you activate the partial payment option of the AUP plugin, once the points are given to the order, the user can select the payment method for the rest of the amount to pay.

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11 years 10 months ago #83652

Nicolas,

Ok I finally got around to try and test the Hikashop / Alpha Points (1.5.13 - as I am still Joomla 1.5 User) integration and here are my comments:

a) When an order is created it would be a very good idea to provide order id in the description field of the alpha point log entry
b) Shipping cost is not covered by alpha points even if shipping = YES in AlphaUserPoints plugin
c) When the shipping cost is free and total cost of purchase is 0 (i.e. if I cover all of my payment with Alpha Points) the end result is that the Alpha Points are not substracted after purchase.

Any idea how to sort those three things?

Thanks,

Karol

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11 years 10 months ago #83936

Hi,

a. That's a good idea. We'll add data reference for the point log.

b. That option is to say whether the shipping can be paid or not with points, not whether or not the user can get points off the shipping.

c. Please make sure that you're using the latest version of HikaShop for that. Also, please provide a screenshot of the configuration of your AUP HikaShop payment plugin so that we can try to reproduce the problem on our end.

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11 years 10 months ago #84244

Hi,

See my replies:

a) Without such reference, it's very difficult to discern / audit points spent. In my case points = in store credit so it's quite important to know on what / how it was spent.

b) Exactly. And it's not working. I.e. I have 1000 points, buy something for 500 and shipping cost 120. In the end shipping cost is not paid by points. (you'll see my configuration below)

c) This was on my test environment and I was / am on 2.0 there for some quite time (I can provide you with credentials if needed via PM). The configuration is:


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Last edit: 11 years 10 months ago by karolko.

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11 years 10 months ago #84558

Hi,

Some options are not compatibles between them.
"Shipping" is not compatible with "Virtual coupons" because the coupon could not affect the shipping price.

Which payment plugin do you use with AlphaUserPoints when the final price is zero ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 9 months ago #86605

1) Why not? I don't want to create coupons to further confuse customers. If they have credit with us it's up to them how they want to spent it (shipping cost or goods or whatever).

2) It was Western Union Payment Plugin (with shipping cost set to zero) that I use to "masquerade" as store pick-up option.

3) Also, there seems to be problem with how alpha user points interacts with the free shipping cost.

Example:

1 point = 1 crown
Free shipping for order >= crowns

Customer makes order of 2700 crowns, uses his 2350 points to pay for it and does not qualify for free shipping (although he should).

Thanks,

Krarol

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11 years 9 months ago #86727

Hi,

"Why not" why ?

The virtual coupons are not compatible with the shipping price. That's a current limitation of the system.
If there are not compatible it means that it could not work...
You can remove the "virtual coupons" option if you want a good compatibility with the shipping price.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 9 months ago #87815

Are you also looking at the points not being substracted problem?

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11 years 9 months ago #88034

Hi,

Yes, I made a re-factoring of the AUP plugin in order to use the new features/improvements of HikaShop 2.0.0
The special case where a complete order was paid with AUP worked in a specific case so I made a fix on it.
I can't publish the plugin here so, would it be possible to send you the plugin in order to validate that the fix working fine for you ?
So you could validate it and include the new version in HikaShop 2.1.0 (currently in beta).

Regards,
jerome at hikashop.com


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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