Paypal and Google Order Confirmed

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11 years 11 months ago #81885

Hi I have followed the instructions and setup paypal and google checkout.

I have been testing it out with the sandbox for systems.
I am also just in the process of setting up the SSL Certifcate for my domain.

However once the order has gone through and I have paid via either google or paypal.

When I go into the orders however they simply appear as created and not confirmed?

Please see the attached screenshots. I think in the case of paypal it maybe because my SSL is not yet setup or am I wide of the mark here?





Kind regards,

Nav

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11 years 11 months ago #82050

Hi,

We I tried to open your website in HTTPS, I have got an error:
ssl_error_rx_record_too_long

I think that Paypal and Google can't connect to your server to validate the orders. Like I can't connect too.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 10 months ago #82374

Now that the SSL is installed the google checkout was working fine,

but I had problems with the paypal checkout.
So just a quick checklist for all using the paypal sandbox as it can be confusing:

Firstly go through the documentation:
www.hikashop.com/en/support/documentatio...ent-paypal-form.html

and then this checklist:
www.hikashop.com/en/support/documentatio...l-error.html#address

If all is well and the sandbox works, but the payment shows as created, then the following needs to be done in the paypal sandbox account:
Log into the sandbox.
After logging in to the main screen click on enter sandbox site which results in a pop up:
You will then see transactions listed, it may say completed but this is confusing, click on details for the transaction and then on the screen that appears click on approved at the bottom. You should then get the following message:
IPR test complete — payment was successfully accepted

Now when you go into Hikashop, your payment should be confirmed

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11 years 10 months ago #82508

That's because the automatic payment validation is deactivated in your sandbox account. That should normally be turned on by default though.

Thank you for the feedback. I might help others.

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