Hi,
Today I was using characteristics and variants for the first time, but I ran into a problem. We want to sell mobile computers (hand terminals) on our webshop, but you can get them with different options. So let's say I have 3 characteristics:
- Scan engine: 1D or 2D
- Camera: Yes or no
- Bluetooth: Yes or no
Now, let's say that
all the devices that have a 1D scan engine
always have a camera. Then from the moment someone picks "1D" for the scan engine, the camera characteristic should no longer display the "no" option because there simply aren't any devices that meet those criteria.
I hope I made myself clear here. The problem now is that people can pick options that don't exist. Some devices have up to 6 or 7 characteristics with different options, and many combinations lead to a device that's not available. I notice that the "add to cart" button disappears when picking a variant that doesn't exist, so that's good, but ideally people should not be able to choose options that aren't available. I don't think there's any feature in Hikashop that allows you to set up "filtered characteristics" or something; it would make my life a lot easier, as I can't use it the way it is now because there are too many combinations that don't exist.