Canada Post Plugin not working

  • Posts: 13
  • Thank you received: 0
11 years 10 months ago #82474

Hi Hikashop,

I've enabled the Canada Post Plugin and am having some problems... I've attached some screenshots of my configuration and the error messages it gives. I have entered dimensions and weight info for one product for testing purposes - www.cedargatestudio.com/index.php/candles-and-scents and the product is the second product listed called the "Battery Operated Tea Light"








Also, is it possible to have someone enter their shipping address without having to register?

Any help would be great,

Thanks, Kevin

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
11 years 10 months ago #82555

Hi Kevin,

1. Seems like your Merchant CPC id isn't good, can you check it with canada post ?

2. Can you test it with the last version of the Canada post plugin ?

Hope this will help you.

Attachments:
Last edit: 11 years 10 months ago by Mohamed Thelji.

Please Log in or Create an account to join the conversation.

  • Posts: 13
  • Thank you received: 0
11 years 10 months ago #82639

Hi Mohamed,

I'll confirm the CPC id and will also use the latest version of the plugin you attached. What is the best method for installing the new plugin?

Thanks, Kevin

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
11 years 10 months ago #82722

Hi,

To install the new plugin, you just have to use the Joomla extension installer.

Please Log in or Create an account to join the conversation.

Time to create page: 0.093 seconds
Powered by Kunena Forum