Recently Viewed - Items do not change.

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12 years 4 days ago #83078

Hello,
I have a problem with "Recently Viewed" module. This module displays properly, but it shows only the first 3 products displayed in the session. The rest of the "watching" products are not visible. Just after watching the first 3 items, the next are no longer visible. I have chosen in the settings module that is designed to show only 3 products, but for some reason it does not work properly. Please tell me what I'm doing wrong?

These are my settings for the "Recently Viewed" module



and the address of the page: www.dziuchnogrod.pl
To see recently viewed items, you must select one of the categories (Kategorie) on the left side.

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Last edit: 12 years 4 days ago by Piotr.

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12 years 4 days ago #83108

Hi,

To see more than 3 recently viewed products, you can set the number of items to 6 or more, but it will be displayed in two row.
If you wan't to see more than 3 products on one row, you have to enable the carousel. With it you can see as many products as you want, and displayed in 1 row and 3 columns.

It's available in the commercial version of HikaShop.

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12 years 4 days ago #83117

Thank you Xavier for the quick response,

I want to see only 3 recently viewed products in 1 row. Do I well understand that I need to have a commercial version of HikaShop to do that?

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12 years 4 days ago #83127

Hi,

The caroussel, which would slides your products like explain in our demo website ( demo.hikashop.com/index.php?option=com_c...5&Itemid=103&lang=en ) is only in the Business version of HikaShop.

Your configuration would just display 3 products in 3 columns.
It means that, you would just have one row (because you don't have more than 3 columns with your 3 products).
If you want to display more than 3 products, you can change the limitation on the products (Number of items). But because you have "Number of columns : 3", the next items would be displayed below, in another rows.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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12 years 4 days ago #83129

Thank You Jerome,

I think we do not understand well. I want to show only 3 last viewed products in 1 row. Configuration which I presented to you is doing exactly what I want. Displays 3 products but they do not change dynamically. Module shows only the first 3 viewed products. When I click on a fourth product, the module does not refresh the view and does not show this new items. Still shows the first 3 viewed products.

Do I need The caroussel to change that??

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12 years 4 days ago #83131

Hi,

So you have to change the "ordering field". Change it from "inherit" to "product_last_seen_date".

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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12 years 4 days ago #83150

I changed the option "ordering field" to "product_last_seen_date" and of course I save the changes, but it still does not work properly.

My current settings

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11 years 11 months ago #83356

Hi Piotr,

Can you give us a temporary access to your back-end, then we will maybe be able to find what the problem really is ?

Thanks.

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11 years 11 months ago #83521

Hello Mohamed,

Yesterday I sent you a private message with the data needed to log on to my back-end. Did you get my message?

Piotr

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11 years 11 months ago #83916

Hi,

Sorry for the delay.
We see that the "recently view" works but the products are not displayed or stored in the right order.
It means that the most recent product would be display in the last position and not the first one.

We would see to reproduce the problem in local website and fix it.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 11 months ago #83943

Hello,
Thank you very much for the diagnosis. In that case I'm waiting patiently for a fix.

Piotr

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11 years 11 months ago #85184

Hi,
I don't think that there is any bug.

You set the ordering field to the "product_last_seen_date" field. But the "ordering direction" is set to "ascending". So it displays first the products with the "smallest" last seen date ie. the first seen products. You should change that ordering direction option to descending in order to see first the last seen products in your module.

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11 years 11 months ago #85295

I thank you for your response Nicolas,
I checked it, but it still does not work properly. :(
I attach a screenshot of my current settings.


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11 years 11 months ago #85398

Hi,

Ok, thank you for sticking with us. We found the problem. As a temporary fix, you can change the code:

$a = hikashop_table('product').' AS b';
				$pageInfo->filter->order->value ='';
to:
$a = hikashop_table('product').' AS b';
				$pageInfo->filter->order->value ='b.product_last_seen_date';
				$pageInfo->filter->order->dir = 'DESC';
in the file components/com_hikashop/views/product/view.html.php

We'll have a more complex fix in next release in order to have a definitive working solution.

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11 years 11 months ago #85420

Hello Nicolas,

Now everything works fine, thank you.

Piotr

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11 years 1 month ago #133153

Joomla 2.5.15
Hikashop Business latest version

The Hikashop content module with Recently view works perfect.

But there is one thing.
When I click on a product the Recently view module displays the current product first.
But I don't want the module to display the current product, I want it to display the second product first, which in reality is the product that was recently viewed.

Any solution how to fix this ?

Please see attached picture to see what I mean.

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11 years 1 month ago #133154

Hi,

The module is displayed after the page. So the product that you are currently seeing has just been see by the user. So it is logical for the module (which is displayed just after) to be set as the last seen product, because it really is.
So, basically, it's not really possible except if you exclude the current product from the list. At this moment the display will be logical all the time, it will display the recently viewed products except the product that the user is viewing currently.
It requires some PHP/Development skills to do such kind of modification.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 1 month ago #133157

Hi,

It's actually not too complex.
Add the code:

if(JRequest::getString('option','')==HIKASHOP_COMPONENT && JRequest::getString('ctrl','category')=='product'){
						//if we are on a product page, we don't display the current product in the recently viewed module
						$product_id = hikashop_getCID('product_id');
						if(isset($viewed_products_ids[$product_id])){
							unset($viewed_products_ids[$product_id]);
						}
					}
after the code
$viewed_products_ids = $_SESSION['hikashop_viewed_products'];
in components/com_hikashop/views/product/view.html.php and that should do it.
We'll add that to the next version.

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11 years 1 month ago #133453

Tnx it works ! Excellent =)

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