re-importing all products

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11 years 10 months ago #83678

Hi,

I'm having difficulties trying to find out why I see no images.
Here is what I did :

- First import went (almost) fine and showed images
- Deleted all the products
- New import

Problem : no images are shown ???

I've been deleting, uploading etc. in many different ways but still no solution to my problem.
Is it something special that I have to do to get a complete clean import again?
Or does anyone have a tip to get the images working again?

Thanks,
Nico

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11 years 10 months ago #84068

Hi,

That's normal. When you delete the products, the images are removed from the upload folder.
When you import the products, the images are not there anymore, so you don't see them.
You need to upload them back to the upload folder of HikaShop via FTP and you will see them again.

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11 years 9 months ago #89525

Hi Nicolas,

Sorry for the late reply but I found the issue and it has nothing to do with HIKA shop.
It turned out to be a rename script that had put an extra extension behind the images and that does not work !

Thanks for putting me on track !

Nico

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