email paypal

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11 years 10 months ago #83986

As I can do not to send an email to the customer if canceled payment on paypal?

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11 years 10 months ago #83997

Hi,

I think that you'll be able to do that through the "Order status notification", so if you change your order status to "canceled", your customer will receive an email saying that his order is cancelled.

Hope this will help you.

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11 years 10 months ago #84002

I can not find "Order Status Notification", on which menu is?

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11 years 10 months ago #84023

You'll find it through "Hikashop->System->Configuration->Emails" but you can't edit your emails because this feature is available in the business edition of Hikashop.

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