Need some tweaking help

Hi,

Please look at the following website:
www.gano2u.com.au

You can add a product to cart, login via facebook/google then go to check out.

The market these products will hit are not going to be as computer/internet savy, so I have to make the checkout process as simple as possible.

The login,address, cart process if fine

The shipping and the payment process is the tricky one.
- If you see the shipping, you will see that I have 2 things shown there 1) the shipping method and 2) the status.
- The shipping method icons selection does not show the proper hand icon, so its confusing. Also, I would like to change the text, like "Choose a shipping method" instead of just shipping method.

After the shipping method is done,
- The payment method shows, 2 options, 1) paypal and 2) Credit card.
- Again, the hand icon is not there.
- If you click on the Credit Card Method, it does not work, unless you select paypal and go to the cart page, then again click on payment and click on the credit card --- This seems like a bug.
- Can the Credit card payment method already have the menu visible instead of having a drop down?

Also, Is there a possibility to just have radio buttons in front of the shipping and payment method? It will be easy for people to just click the radio button and hit next. It will be easy for Credit Card information, they will hit the CC radio button and fill in the information and then click next, will be really simple.

Please suggest.

Thanks,
Guru.

One more thing.

If you are at the final checkout and you dont accept the terms and condition and click next, you get a message on the top of the screen.

Message

Please accept the terms and conditions before proceeding

Can I somehow change the colour of this to like RED or give it a background colour, people will be lost without it

thanks,
Guru.

Hi there,

It looks like we can't register on your website (I got the message "please specify an email address"), can you please take a look at this so I'll be able to help you?
About the "shipping method" text, you have to edit the translation in System>Configuration>Language, find this text and replace it by what you want.
For the error message it depends of your template, however I think you can just right click the text, look at the class and add a css rule to make the background red.
But once again, since it's a Joomla's features we are using here it's you template css which define the style.

Hi Eliot,

Thanks for your reply. You dont need to register, you can use the facebook/google account to login. So if you go to this page,

www.gano2u.com.au/index.php/products/health-supplements

You will see a login option on the right side for facebook or google. You can use either to login. If in case you dont want to use either of the option, I have also created a username/password for you to have a look. I will send you a PM in a sec.

Thanks,
Guru.

Hi Eliot,

Did you receive my PM with the username/password?

Please suggest how can we fix the credit card bug.

Thanks,
Guru.

I just took a look.
About the radio button you have this css which is hiding it:

.hika-radio input[type="radio"] { 
display: none;
}

Hi Eliot,

Thanks, that took care of that.

I am seeing some further issues, where it seems like the component doesnt seem to be reading the shop configuration properly.
On the system - configuration - checkout: I have selected "After a product is added to the cart" - Stay and display a popup notice for 10000ms.
The pop up was working for a day, then it stopped.

Is there a way I can grab a configuration file from somewhere and send it to you?

Also, I have checked "Force SSL on checkout", it was also working before, but it broke this morning. It seems like, if I make some changes to the configuration file, it does not save it properly or does not read it properly.

Thanks,
Guru.

Hi,

If most of your problem appeared recently maybe you just installed a new component or edited a file?
The configuration is stocked in the database and it's useless for us, are you sure saving doesn't affect the shop behavior?
I don't think it's a general case but more specific. Anyway, you can try to upgrade to the last version or reinstall if you already have it.

Hi Eliot,

Saving is definitely not working.

Is there a way to re-install the configuration files without removing all the products?

If you are available, I can show you the problem via webex.

Cheers,
Guru.

Hi Eliot,

Ok, I reinstalled the whole component on top of the previous one and the checkout pop-up is back along with HTTPS. Not sure what went wrong, but now I know how to deal with that problem.

The only concerning thing is the Cerdit Card Java thing not working.

Ill wait for your response on that.

Cheers!
Guru.

I just took a look and the credit card system seems to be working well.
Did you changed anything?

Hi Eliot,

No its not working fine.

I think I know what you are doing. So the bug can be reproduced this way:

- Clear cache from the browser.
- Go to the site again and add something to the cart.
- Login using account/social network.
- Now the credit card drop down will fail, the only way to get the drop down is by clicking "Next", OR you can just click on Paypal and go to the CART view, then click on payment again, the drop down will work.
- Once the drop down is visible, you can click on shipping/login again and follow the checkout process, at this time, you will see that the Credit Card Java drop down works.

So it seems like, if the drop down was forced the first time, it works till you are logged in.

I its not clear, i can create a webex video for you to see. Let me know.

Thanks,
Guru.

Thanks, that did the trick, I would apply the fix though. Where can I follow the bug?

Thanks,
Guru.