Zero priced items being updated

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11 years 9 months ago #85768

Hello,

When a product of ours becomes not available we leave it on the website so that people know we can not do it. But we price the item at zero. When I upload the csv it will not change the price of any item (from £10.00 at what it used to be) to zero priced.

Thanks
Iain

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11 years 9 months ago #85785

Hi Iain,

The problem is probably coming from your csv file so can you show use the csv file that you are using ?

PS: You can directly put the new price of your product through the "price_value" column of your CSVs

Thanks

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11 years 9 months ago #85797

Thank you, it is updating all of the other prices fine.


File Attachment:

File Name: Hika.csv
File Size:1,429 KB


Thank you.
Iain

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11 years 9 months ago #85824

Prices can indeed not be updated with 0.
I don't think that setting the price to 0 is the way to do it. You should rather set the quantity to 0, and that can be done via CSV import.

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