Boxes around products - disappeared

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11 years 9 months ago #86972

Hello,

I have a few websites using Hikashop. The one I am currently working on a website and am trying to put boxes around my products but nothing seems to be happening. I have copied the exact same layout that I have on one of my other website but it coming out completely different.

Does anyone have any ideas? I have attached a screenprint to show what I mean, the red website is the one I am aiming to replicate.

Any help would be appreciated
Fiona

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11 years 9 months ago #86973

Hi Fiona,



Should be: Configuration - Display

then:



Then item box border should be "Yes"


I'm not an expert at this, if i post on your thread i'm doing so with the best of my knowledge and just trying to help :)
Last edit: 11 years 9 months ago by tjharvey.
The following user(s) said Thank You: nolanf76

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11 years 9 months ago #86974

Hi,

Thanks for your email. I have this box marked yes already - which is why I'm so confused!

Fiona

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11 years 9 months ago #86976

Are you able to show your settings for it?


I'm not an expert at this, if i post on your thread i'm doing so with the best of my knowledge and just trying to help :)

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11 years 9 months ago #86981

Sorry do you mean a screen print of what I have? I have attached this.

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11 years 9 months ago #86984

In case my screenprint is not clear it is exactly the same as the box you sent in the above email, apart from mine is 20px

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11 years 9 months ago #86986

Have you tried doing it within configuration - display, this may be what could potentially be going wrong.


I'm not an expert at this, if i post on your thread i'm doing so with the best of my knowledge and just trying to help :)

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11 years 9 months ago #86987

That is where I am trying to change it - it is the exact same set up as my other website.

Thank you for your help - I think I will uninstall and start again.

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11 years 9 months ago #86988

From the look of what you're doing, it looks like you're doing it in display rather than system - configuration - display.

Also, i'm going to be pming you something off topic from this which you may be interested in.


I'm not an expert at this, if i post on your thread i'm doing so with the best of my knowledge and just trying to help :)

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11 years 9 months ago #87006

Hi there,

Thanks for your help Tom ;)
Nolanf, could give us a link to your site so we can see if something isn't overriding the hikashop css?
Anyway, the solution tjharvey is talking about may be the right one, you have to be sure you're editing the right module/menu.

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11 years 9 months ago #87008

Hi Eliot,

I was editing it in the correct module/menu - I do use Hikashop regularly and this is the first problem I have encountered for a while.

I have now uninstalled Hikashop to start again, but am having problems uploading it - am receiving the following errors:

Component Install: DB function reports no errors

Error installing component
Thanks
Fiona

The web address if you need it is: www.driver-cpc-manchester.com

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11 years 9 months ago #87010

Hi,

Take a look a this link: www.hikashop.com/fr/support/59-hikashop-how-to-install.html
Your problem is described and you'll find the solution ;)

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11 years 9 months ago #87012

Thanks Eliot, I was just reading this article before your last email but unfortunately I get lots more error messages:

JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/components/com_hikashop
Component Uninstall: Can't uninstall. Please remove manually
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/components/com_hikashop
Component Uninstall: Can't uninstall. Please remove manually
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/components/com_hikashop
Component Uninstall: Can't uninstall. Please remove manually
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/components/com_hikashop
Component Uninstall: Can't uninstall. Please remove manually
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/components/com_hikashop
Component Uninstall: Can't uninstall. Please remove manually
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/components/com_hikashop
Component Uninstall: Can't uninstall. Please remove manually
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/components/com_hikashop
Component Uninstall: Can't uninstall. Please remove manually
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/components/com_hikashop
Component Uninstall: Can't uninstall. Please remove manually
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :files: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JInstaller: :Install: Cannot find XML setup file
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/administrator/components/com_hikashop
JFolder: :delete: Path is not a folder. Path: /home7/trainfo8/public_html/drivercpcmanchester/components/com_hikashop
Component Uninstall: Can't uninstall. Please remove manually

Thanks
Fiona

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11 years 9 months ago #87254

Hi,

Then, after during the queries in the database, rename the folders administrator/components/com_hikashop and components/com_hikashop via FTP and try the install again.

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