Access level configuration

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11 years 9 months ago #87472

Hi,

I´m trying to modify the Access levels in Hikashop configuration, but it
does not take effect after saving. joomla shows "save successful" but
when I go back to Access level configuration, everything is set to
default. How can I modify the access levels?

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11 years 9 months ago #87496

If you want i could try it from my end for you ( or could do it through teamviewer if you're not willing to give me access)

(If you're going to give user/pass info, do via PM)

I'm not an expert at this, if i post on your thread i'm doing so with the best of my knowledge and just trying to help :)
Last edit: 11 years 9 months ago by tjharvey.

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11 years 9 months ago #87555

Thank you but for security reasons I can´t give you access to backend.
Can you guide me to solve it please?

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11 years 9 months ago #87713

If you can't save the configuration there are two possibilities:

1. You have a user session/cookie issue. Please try with another browser.

2. You have suhosin on your web server with a max post param value too low to be able to get all the options of the configuration. You should ask your hosting company to increase that value:
www.prestashop.com/forums/topic/110663-s...hosin-patch-for-php/

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11 years 9 months ago #87807

Hi Nicolas

I have cleared the browser cache (session cookies included) but nothing changed.

Actually suhosin.post.max_var is set by 12000 but I still have the same problem.


The memory_limit on my webspace is set to 32 MB. Is it to low? Could this be the problem?

How much MB do you recomend for Hikashop?

Last edit: 11 years 9 months ago by Woxxx.

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11 years 9 months ago #87892

Hi,

32 MB should be fine.

It's not related to the memory_limit.

The two options I gave are the only ones I can think of.

We would need a backend access to your website in order to look at the issue.

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