option ordering

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11 years 9 months ago #87607

Hi i have created some options on my product page. I have set the order for the characteristics and they show up in this order on the option product page. however when i set this product as an option on another product the characteristics change to alphabetical order. i have the config > display settings set to ordering by order.

Any help appreciated

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11 years 9 months ago #87620

Are you able to show images?

I'm not an expert at this, if i post on your thread i'm doing so with the best of my knowledge and just trying to help :)

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11 years 9 months ago #87684

Sorry i'm not sure what you mean. Images are fine. I want to put the set the order of the options drop down to order rather than alphabetical.

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11 years 9 months ago #87760

Sorry i wasn't on my pc at this time was just trying to help via my phone,

If you go to hikashop - products - characteristics, then click on which you're wanting to edit, you're able to change the order in which they appear in there.

http://gyazo.com/a0e42348a13c2f29bf3a1022c16a75af.png?1359538985

Is my setup for one of my products where Warm White is first, Neutral white is second, Flame is third.

I'm not an expert at this, if i post on your thread i'm doing so with the best of my knowledge and just trying to help :)

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11 years 9 months ago #87874

Hi Tj

Thanks for you reply. i have already set these order settings. i have also set the main setting to order by order number. When i view the product which has the characterisics on it(the one i have set as the option) it shows right. See screen shot below.


but when i go to the main product page it changes to alphabetical


Thanks again

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11 years 9 months ago #88000

Hi Tracy,

How did you set your "Characteristics values ordering" option through "Hikashop->System->Configuration->Display" ?

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11 years 9 months ago #88022

Hi Mohamed.

The "Characteristics values ordering" is set to "ordering"

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11 years 9 months ago #88214

Anyone have any idea about this. Any help would be appreciated.

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11 years 9 months ago #88373

Hi,

Please add the code

}elseif($sort=='ordering'){
								$order = 'characteristic_ordering';
after the code
}elseif($sort=='alias'){
								$order = 'characteristic_alias';
in the file components/com_hikashop/views/product/view.html.php and that will fix the problem.
That has already been fixed on our end and will be included in next version of HikaShop.

The following user(s) said Thank You: Tracy

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