Can not register/checkout

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11 years 11 months ago #88496

Hi there,
I have a problem - I am just creating a new shop using Hika and I can't register and/or perform the checkout.

I have checked if at least one payment method and shipping method is enabled and not restricted to any zone, but still I can not register. Any idea where the fault may be? Thanks

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11 years 11 months ago #88497

Sorry, I have turned on the debugging mode within joomla and got message:
Notice: Undefined property: stdClass::$tax_amount in /data/web/virtuals/37423/virtual/www/administrator/components/com_hikashop/classes/currency.php on line 1526

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11 years 11 months ago #88533

Hi,

Your message is just a warning message, it's not an error so it does not break the page processing.
Would it be possible to have a link to your store and a screenshot of your checkout configuration ?

Thanks,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 11 months ago #88598

Thank you a lot - I have solved the problem meanwhile - as I am debugging the system now, I have just deleted me from the customers list throught the Hika Shop component but did not in the joomla users list :-(
Btw: Two more question if you will be so kind:
1. Is it possible during checkout/registration to display a message where is the problem aka "Name already used" etc?
2. Is it possible to forbide to copy the records from Hika Shop customers list to Joomla User List?

Thanks a lot

Jan

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11 years 11 months ago #88844

1. That should already be the case. It's probably your template not displaying messages:
www.hikashop.com/en/support/documentatio...issues.html#messages

2. You mean to not create joomla users when they register via HikaShop ?
You can change the "registration" option to "no registration" in the Checkout tab of the configuration and that won't create a joomla user for the user.
Note however that in that case, he won't be able to log on your website after the registration and thus won't be able to manage his addresses, orders on the frontend.

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11 years 11 months ago #89077

I owe you a drink..works perfect. Jan

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