email not showing

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11 years 8 months ago #93516

have set the hikashop to
Login = No
registration = no
Display email confirmation field = Yes


in the checkout I have=
Payment method
PayPal
You can pay by credit card or paypal using this payment method
Collect on delivery
You can pay when your package is delivered by using this payment method.
Check
You can pay by sending us a check.
Pay us over the phone
You can pay us now (or when suits you) over the phone. Our friendly staff are happy to accept your debit or credit card and can safely process this over the phone at our store..

when i go the cart a pop up window is there are normal asking customer to fill out address and name, but there is no email requirement. how do i get the customer to give me therir email.... what have i missed here thanks

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11 years 8 months ago #93592

Hi,

Can you show me screenshots of how did you configured your checkout workflow ?

Here is a link for more information about a none registration checkout:

If you want to have a checkout without registration but with address, you will have to have both "login" and "address" views in the checkout workflow. Then, in the Checkout tab of the configuration, you can change the option "registration" to "no registration" in order to remove the creation of a user account. Also, you can turn off the "login" option there to remove the login area of the checkout.
That way, you will still have the address form but no user account would be created.
That "Registration" option is only available in our commercial editions.

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11 years 8 months ago #93784

hi
yes i think i had it as you suggest but i want the email of the person to be collected. how do i do that please?

thanks

Attachments:
Last edit: 11 years 8 months ago by daveburman54. Reason: forgot picture

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11 years 8 months ago #93903

Hi,

The easiest way is to use the "Simplified registration" value for the option "registration".
And the Email will be asked, if you don't want the user create an account, you can hide the password fields and set a default value inside via javascript.

Like that the email will be asked and used for the emails.

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11 years 8 months ago #94123

Thank you Xavier.. that worked like a charm

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