Custom field - required but if added to cart, isnt

  • Posts: 29
  • Thank you received: 2
11 years 7 months ago #94651

Hi

We have a custom field added to a sub-category called Tags. The custom field is called "IAR Numbers" - you can see the product layout here aaa.wirthconsulting.com.au/merchandise-s.../14-replacement-tags

We have set this custom field as "required".

However on the product category page aaa.wirthconsulting.com.au/merchandise-services/online-shop the user can add the item to their cart directly. This effectively skips the "required" field and they can checkout without providing the information we need for that product.

I checked out other forum postings about adding a custom field to orders but it doesn't apply on a per product basis (this custom field should only appear for 1 product).

Any suggestions on how to get around this?

thanks,
Bianca

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
11 years 7 months ago #94686

Hi,

I don't see any difference between the two pages.
Could you give us a test account ?

Please Log in or Create an account to join the conversation.

  • Posts: 29
  • Thank you received: 2
11 years 7 months ago #94770

Sorry - the fields/add to cart don't appear unless the user has a specific level of access.

Here are the screenshots:



Please Log in or Create an account to join the conversation.

  • Posts: 82795
  • Thank you received: 13354
  • MODERATOR
11 years 7 months ago #94999

You should turn on the option "Display custom item fields" in the hikashop options of your products listing and you will also get the custom item field on your listing.

The following user(s) said Thank You: wirthconsulting

Please Log in or Create an account to join the conversation.

  • Posts: 29
  • Thank you received: 2
11 years 7 months ago #95154

Brilliant! Thanks Nicolas

Please Log in or Create an account to join the conversation.

Time to create page: 0.073 seconds
Powered by Kunena Forum