Google Analytics Plugiin Not sending data

  • Posts: 41
  • Thank you received: 0
11 years 7 months ago #95954

Google Analytics is working fine on our site and statistics are sent, but ecomerce part does not send any data at all, Our sales are not registered with analytics.

What could be the problem?


Thanks in advance

Please Log in or Create an account to join the conversation.

  • Posts: 82785
  • Thank you received: 13353
  • MODERATOR
11 years 7 months ago #96026

Hi,

Did you publish and configured the hikashop google analytics plugin ?
It's a different plugin that the google analytics plugin that you're using to get all the rest of the data in google analytics.
Also, note that it will only send the ecommerce data to google analytics once the orders are confirmed.

Please Log in or Create an account to join the conversation.

  • Posts: 41
  • Thank you received: 0
11 years 7 months ago #96039

I have published the Hikashop google analytics plugin, and donfigured it.

I have manyconfirmed ordrers, but none of the apear in google analytics.

I have looked and looked and cannot se ehere the problem is...

Please Log in or Create an account to join the conversation.

  • Posts: 82785
  • Thank you received: 13353
  • MODERATOR
11 years 7 months ago #96199

Only new confirmed orders after publishing and configuring the plugin will appear. Previous ones won't.

Can you do a screenshot of the options screen of the plugin (with the private information blurred) ?

Please Log in or Create an account to join the conversation.

  • Posts: 41
  • Thank you received: 0
11 years 7 months ago #96252

I know, The plugins waspublished before all my orders and none of them are figuring in analytic.

I have attached a printscreen.


Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82785
  • Thank you received: 13353
  • MODERATOR
11 years 7 months ago #96597

Your currency is not valid. DKKR does not exist.
It can only have three letters. Here is a list of all the valid currency codes:
www.xe.com/iso4217.php

The following user(s) said Thank You: Razavi

Please Log in or Create an account to join the conversation.

  • Posts: 41
  • Thank you received: 0
11 years 7 months ago #96607

That explains a lot, thank you for assitance.

Please Log in or Create an account to join the conversation.

Time to create page: 0.073 seconds
Powered by Kunena Forum