Image doesn't link to product page

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11 years 7 months ago #96068

When I click on any image in my shop it does not link to the product page anymore. I get this:

1054 - Unknown column 'product_parent_id' in 'where clause' SQL=SELECT category_id FROM jos3_hikashop_product_category WHERE product_id=1 OR product_parent_id=1

www.littlelizzy.nl

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11 years 7 months ago #96100

Hi,

Are you using any sef module ? if yes, can you disable it and test it again ?

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11 years 7 months ago #96165

No don't use that. And in SEO I have the friedly url's off.

Last edit: 11 years 7 months ago by Dafilla.

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11 years 7 months ago #96172

I deleted all products, all catagories and put one product in main catagory. Still no luck.

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11 years 7 months ago #96175

If you change the category layout, does that work?


I'm not an expert at this, if i post on your thread i'm doing so with the best of my knowledge and just trying to help :)
The following user(s) said Thank You: Mohamed Thelji

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11 years 7 months ago #96176

Sorry, what do you mean by catagory layout?

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11 years 7 months ago #96180

Ok, are you using the last version of hikashop ?

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11 years 7 months ago #96181

I'll leave Mohamed to it, he's more experienced with this.


I'm not an expert at this, if i post on your thread i'm doing so with the best of my knowledge and just trying to help :)

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11 years 7 months ago #96182

yes, 2.1.1 en Joomla 3.

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11 years 7 months ago #96187

Ok, and did you edited the database ?

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11 years 7 months ago #96189

No, not that I know off.. Is it an option to reinstall Hikashop?

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11 years 7 months ago #96315

Sur you can try to reinstall.
Tell us if it changes something!

Also, can you check you didn't edited any view? The problem may come from a modification you did.

Last edit: 11 years 7 months ago by Eliot.

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11 years 7 months ago #96360

I deleted all Hikashop modules and plugins and reinstalled and now the image does link through to the product as it should. To my surprice alot of info was still there, probably because of the database. I didn't edit any views as far as I know. The only thing left now is that I do not get any system message. Like after you have paid, I don't get the message: "thanks for buying" or something like that. I think thats a Joomla-thing but maybe you got an answer.

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11 years 7 months ago #96371

That's maybe coming from your checkout workflow configuration, because you can't complete any payment and you from the face that you don't have any error during your checkout liking "No shipping methods found".

Last edit: 11 years 7 months ago by Mohamed Thelji.

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11 years 7 months ago #96375

oh yeah sorry, the shipping is only configured for The Netherlands and Belgium now.. Maybe you can give it another try.

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11 years 7 months ago #96376

Ok, can you give me a temporary access to your back-end through Private Message ? then I'll be able to do some tests.

Thank you.

Last edit: 11 years 7 months ago by Mohamed Thelji.

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