No Shipping Method Found Message After Upgrade

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  • Hikashop Business
11 years 7 months ago #97598

Oh lord I just upgraded and now I'm getting "No shipping method found". How is that possible? What could have changed?

It appears that my settings are correct - I have:

Auto select default shipping and payment methods = Yes
Force shipping regardless of weight = Yes

Thanks!!

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11 years 7 months ago #97652

Hi,
Did you followed the shipping FAQ ?

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11 years 7 months ago #97775

I sure did. I will play around with it a little more to see if I can get it to work.

Thanks!!

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11 years 6 months ago #99441

My shipping methods works fine because when I login it selects the appropriate amount for where I am located (tested several locations). What I am still having issues with is that the message "No shipping method found" is showing when I am NOT logged in.

I followed FAQ #10, as per below, as that is related to how my shipping is set-up but it makes no difference.

The "Include virtual products price" is set to "YES" on all my shipping methods.

FAQ #10: If you restricted your shipping method by price and kept the option "Include virtual product prices" to false on your shipping methods and that your products do not have a weight, the system might display an error message that no shipping methods were found even though the minimum price was reached because part of that price comes from virtual goods (with no weight). The solution is simple: either set a weight on your products or turn on the option "Include virtual product prices" in your shipping methods.

So basically, how do I get rid of this message if the user is not logged in.

Thank you!!

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11 years 6 months ago #99576

It's simple. You need to change your checkout workflow so that the shipping methods don't need to be loaded until the user is logged in.
So for example, if you configure your checkout workflow to only have the login view on the first step of the checkout, you won't have the error message since you will already be logged in once you get to the other steps with the other views.

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11 years 6 months ago #99656

Ok. Thanks for explaining.

For now I just replaced the "No Shipping Method Found" message with "Shipping will be calculated/shown when you login"

Thanks!!

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