Error accessing administrator part of the site

Hi

Having tried to upgrade Hikashop from 1.5.8 to 2.1.1, I tried to install the tar.gz file using the Joomla install utility. It came up with an Internal server 500 error.

I have found a way of extracting the tar.gz hikashop upgrade folder and uploading the files to the home/tmp location on my site.

However, when I went back to login to the administrator area of Joomla again, I receive the following error:

"Parse error: syntax error, unexpected '=', expecting '(' in /homepages/1/d292807604/htdocs/administrator/components/com_hikashop/helpers/helper.php on line 1459"


Do you have any ideas how I could resolve this? Looks to be a problem in that particular file which I can locate easily enough, but I have no idea what in the file needs fixing.

Thank you

Dave

Hi Dave,
Can you reinstall again your Hikashop with a new installation package ?

Hi Mohamed.

Thanks for the response. I can't access the administrator control panel part of the site, so am not sure how to reinstall hikashop.

I can access the file structure of my site though if that helps.

Thanks, Dave

Thanks Nicolas.

I can now access the administrator area and see my Joomla control panel. I've downloaded the Hikashop Starter zip file and gone into the Install Extensions menu. I then chose to upload and install the zip file but my browser refreshed to show the following area message: -

Parse error: syntax error, unexpected '=', expecting '(' in /homepages/1/d292807604/htdocs/administrator/components/com_hikashop/helpers/helper.php on line 1460

This appears on the administrator/index.php page.

Thanks, Dave

My install directory defaults to '/homepages/1/d292807604/htdocs/home/tmp'.

I've tried uploading an extracted hikashop folder to the home\tmp location on my site but it can't find the folder I've uploaded.

I've also tried uploading a zip file to the install from URL field in the format www.example.com/home/tmp folder but get the error message above again.

It only appears to have a problem with a line in the helpers.php file - it is possible to just change this perhaps?

Thanks.

Thanks Nicolas but not sure I understand.

I currently have a com_hikashop folder within administrator/components. This contains subfolders such as buttons, classes, controllers, extensions, falang, helpers, inc, translations, types and views with 6 other files.

I then have a com_hikashop folder at the highest level on the site (e.g. www.example.com/com_hikashop . This contains folders controllers, fields, params and views with 4 other files.

If I navigate to example.com/administrator/ I can see the login screen but on login, I see the following error message:

Parse error: syntax error, unexpected '=', expecting '(' in /homepages/1/d292807604/htdocs/administrator/components/com_hikashop/helpers/helper.php on line 1460


If I then navigate to www.example.com , I see the following error message:

Parse error: syntax error, unexpected '=', expecting '(' in /homepages/1/d292807604/htdocs/administrator/components/com_hikashop/helpers/helper.php on line 1460



Could you please just explain your last note? Understand how to copy the extracted folders / files from the install zip file to the administrator/components location. However, what am I copying to the components folder?

Thanks - really keen to get this resolved.

Thanks - is it just the files, or the folders as well?

Hi

I've copied the folders and files from the "back" folder of the install package to the administrator/components/com_hikashop folder on the site.

I then copied the folders and files from the "front" folder of the install package to the components/com_hikashop folder on the site.

I still get the same error when I login to the administrator page of my site:

"Parse error: syntax error, unexpected '=', expecting '(' in /homepages/1/d292807604/htdocs/administrator/components/com_hikashop/helpers/helper.php on line 1460".


If I then "remove" the com_hikashop folder from the administrator/components folder of the site, I can now login to the Joomla admin control panel.

However, if I then navigate to the home page of my site, I see an error message:

"Fatal error: Call to undefined function: str_ireplace() in /homepages/1/d292807604/htdocs/index.php on line 91".


If it helps, I am on the following versions:

Joomla 1.5.26
PHP version 4.49

Thanks, Dave

Yes, that was what the problem was - thanks Nicolas!

Dave