HIKA_USER_ACCOUNT_ADMIN_NOTIFICATION_BODY

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11 years 7 months ago #98026

Hello,

Since updating to version 2.1.1, I am now receiving blank emails when someone purchases via the shop with just the text "HIKA_USER_ACCOUNT_ADMIN_NOTIFICATION_BODY". I would not mind if this was just sent to the site admin, but this email is also being sent to the customer who just bought something.

Can you please let me know how I can stop my customers receiving this email when they order? As I said, this has only started happening since the last update.

Many thanks

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11 years 7 months ago #98152

Hi,

This has been corrected on our end, and it will be available in the next release which should arrive soon.
Thanks to disable this email until the new release.

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11 years 7 months ago #98169

Thanks Xavier,

Can you tell me approximately when you will be releasing the next release? Less than 1 week for example?

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11 years 7 months ago #98195

Yes, it should be released during this week.

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11 years 6 months ago #98878

Hello Again,

Despite updating to Hikashop 2.1.2, I still have this issue. Every single order taken via the site sends a blank email to both the customer and admin with the following as the email subject: HIKA_USER_ACCOUNT_ADMIN_NOTIFICATION_SUBJECT

In the email body it just says this: HIKA_USER_ACCOUNT_ADMIN_NOTIFICATION_BODY

Can you tell me why this issue still remains? I do not even know which email to turn off so customers do not get this message (but still get their order details). Help needed asap.

Thanks again

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11 years 6 months ago #99063

Hi,

I can assure that the fact that the user receives the admin user account notification has been corrected with 2.1.2.
The admin will still receive it of course.

If you see the translation keys instead of the text, it means that you didn't update your translation files after the update.
You can go in the Languages tab of the configuration of HikaShop to load the latest version of the translation files from our server.

Also, you can always add them manually to your translation file:

HIKA_USER_ACCOUNT_ADMIN_NOTIFICATION_SUBJECT="Account Details for %s at %s"
HIKA_USER_ACCOUNT_ADMIN_NOTIFICATION_BODY="Hello administrator, <br/><br/>A new user '%s', username '%s', has registered at %s."

Finally, that email can also be disabled via the menu System>Emails by unpublishing the "user account admin notification".

The following user(s) said Thank You: boopoo

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