Fed-ex Plugin error

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11 years 6 months ago #98842

I am setting up the plugin for Fed-ex and get this error on the front end.

FEDEX Authentication Failed

I have checked all the settings and passwords and everything is correct, need some advice please. I have USPS working but Fed-ex doesnt.

Thanks,
Shawn

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11 years 6 months ago #98983

Hi,

Did you check that you don't have some extra spaces in your fields ?
It could be possible that an extra character is present at the end of a field so the authentication fails with fedex.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 6 months ago #99425

I have checked everything and it looks like it is all correct, not sure what is going on with it.

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11 years 6 months ago #99431

I finally called Fedex and they checked their records, the API was off. Fixed and working now, just need to get CSS straight so it looks right.

Thanks for the help!
Shawn

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